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Collections Analyst II

$19 - $20 per hour

Cynet Systems

Job Title

Pay Range: $19.00hr - $20.00hr

Requirement/Must Have

  • 35 years of experience in AR, Billing, Customer Service, or Order Management.
  • Strong problem-solving and analytical skills.
  • Self-motivated and able to work independently with minimal supervision.
  • Professional communicator with a customer-focused mindset.
  • Inquisitive, detail-oriented, and results-driven.
  • Ability to collaborate effectively across multiple functions and drive issues to resolution.
  • Experience in high volume environments.
  • ERP Experience (Rental Result).
  • CRM Experience (Salesforce).
  • AR Software Experience (Emagia).
  • Proficiency in Excel and Microsoft Suite.

Responsibilities

  • Work directly with customers, sales, operations, and collections teams to identify and resolve issues preventing invoice payment.
  • Investigate past-due invoices and correct billing discrepancies.
  • Coordinate issue resolution and partner with internal collectors to ensure timely payment of outstanding unpaid invoices.
  • Collaborate with multiple departments to facilitate account resolution.

Skills

  • Accounts Receivable.
  • Billing.
  • Customer Service.
  • Order Management.
  • Problem-solving.
  • Analytical skills.
  • Rental Result.
  • Salesforce.
  • Emagia.
  • Microsoft Excel.
  • Microsoft Office Suite.

Qualification And Education

  • 35 years of experience in AR, Billing, Customer Service, or Order Management.
Cynet Systems
Vacancy posted 22 hours ago
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