COUNTY MARKET SELF CHECK OUT (SCO) ATTENDANT

Self Check Out Attendant

The responsibilities of the Self Check Out Attendant includes supervising the self-checkouts, assisting customer in processing orders, including cashiering and loss prevention. The Self Check Out Attendant also responds to complaints with genuine concern.

Essential duties and responsibilities:

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customer's purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Assists and watches the Self Check Out registers
• Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Ensures proper handling of all forms of tender and coupons.
• Performs fixed activities as assigned by supervisor
• Directs customer traffic.
• Assists with any pricing issue.
• Assists with register maintenance, cleaning and replenishing supplies
• Follows all store and department policies and procedures.
• Follows safety policies and procedures
• Other duties as assigned by supervisor

Key attributes:

• Customer service skills
• Genuine
• Ability to multi-task
• Communication skills
• Honesty/Integrity
• Money handling skills
• Must be 21 years of age

Education and/or experience:

• High school diploma or general education degree (GED)

Language skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.

Mathematical skills:

• Basic math concepts (addition, subtraction, division, multiplication).

Recommended equipment:

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• Uniform per store policy

Physical demands:

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 15 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 50 pounds

Vision:

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

Work environment:

Occasionally:

• Risk of electrical shock
• Outdoor weather conditions from exterior doors
• Chemicals while cleaning

Noise level:

• Moderate

Pay range (depends on industry experience): Min. Wage up to $18/hour (IL Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility.

Benefits (eligibility based on full-time/part-time status):

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location