Bilingual Customer Service Specialist

A Day in the Life: Bilingual Customer Service Specialist Did someone say they were looking for a challenging job that gives them daily interaction with customers and enables them to provide solutions? Well hopefully you did because we've got the perfect job in Trinity's Customer Service Specialist! This role will put you on the front line with our customers, answering questions and directing calls to the right people when more complicated concerns arise. People skills and being solution-minded is a must in this role! Customer Service will put you in a crucial position within Trinity and allow you to gain a plethora of knowledge about our business operations on both sides of the freight we are arranging. With ample room for growth and exposure to all sides of the business, this position will provide you the opportunity to step into the logistics world and begin an exciting career! Being fluent in Spanish and English is also a must! If this sounds like you, Essential Skill Sets: Is this You? Bilingual (Spanish/English) Required Fast Paced Works Well Under Pressure Multitasker Great Communicator- speaking and writing Detail-Oriented Interpersonal Relationship Building Excellent Time Management Skills Problem Solver Job Requirements: Is This You? Bilingual required- must be proficient in both English and Spanish; to include written and verbal communications. Able to provide exceptional customer service to all stakeholders in a fast-paced environment juggling multiple tasks and projects at once. Positive and friendly attitude with demonstrated ability to gain cooperation from across various departments and Team Members. Detail oriented. #J-18808-Ljbffr