HVAC Installer

Job Description

Job Description

Come join one of the fastest growing Home Services Companies in the US!

Astar Heating and Air  - Lead HVAC Installer

For over 40 years, Astar Heating & Air. has been providing the highest quality heating, air conditioning and plumbing services in Middletown and Orange County New York. The biggest reason for our growth is the quality of our employees. Astar only employs technicians & administrators who are dedicated to doing their job with the utmost technical, ethical and moral values. Our focus on quality and world class customer service has led to explosive growth, so we are seeking experienced Residential HVAC Installers to join our team.

Come grow with us!

In exchange for your skillset and commitment, we offer:

- Company vehicle, gas card, cell phone, and tablet

- 401(k) with Profit Sharing

- Medical, Dental, and Vision Insurance

- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance

- Paid Holidays

- Paid Time Off (PTO)

- Parental Leave

- Tuition reimbursement

- Special deals/Discounts on a variety of services and entertainment

- Tool account

- Safety shoe reimbursement

- Family & friends discounts on services

- Yearly Performance Reviews

As a Residential HVAC Installer at Astar Heating & Air, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.

• Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
• Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
• Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Astar during installations, earning high marks for professionalism from customers.
• Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
• Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
• Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
• Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
• Additional duties as assigned

Join our team and become an integral part of Astar's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.