Memory Care Manager

Job Description

The Memory Care Manager is responsible for leading and coordinating the operations of the Heirloom Memory Care program. This role ensures delivery of compassionate, person-centered care that honors residents’ dignity, promotes independence, and enhances quality of life through the Art of Living Well® philosophy. The Memory Care Manager directs staff, facilitates daily programming, and ensures compliance with all clinical, operational, and regulatory standards.

Location: Balfour Central Park | 2979 Uinta St, Denver, CO 80238

Schedule: Full Time | Sunday-Thursday

Salary: $68,000-$72,000 (depending on relevant years of experience)

Key Responsibilities

Leadership & Program Management

• Oversee day-to-day operations of the Memory Care neighborhood.

• Implement and sustain the Heirloom Memory Care and Art of Living Well® programs.

• Coordinate care with nursing, life enrichment, dining, and other department leaders.

• Maintain regulatory compliance and uphold all company policies and standards.

Resident-Centered Care

• Promote engagement based on each resident’s history, interests, and preferences.

• Conduct care assessments and determine appropriateness for memory care setting.

• Monitor and respond to residents’ behavioral expressions using person-centered interventions.

• Ensure high standards of physical, emotional, and intellectual well-being.

Staff Management & Development

• Recruit, hire, train, and supervise Memory Care staff.

• Lead regular associate meetings, training, and performance evaluations.

• Maintain staffing schedules and oversee daily care assignments.

• Foster a positive team culture and provide coaching and mentoring for staff.

Family & Community Relations

• Act as liaison to families and provide support, communication, and education.

• Host family education sessions and support groups.

• Represent the community’s values and care philosophy in all external interactions.

Operational Oversight

• Monitor departmental budget, labor, and supply use in coordination with leadership.

• Document care activities and collaborate with external care providers as needed.

• Participate in community safety initiatives and emergency response procedures.

Qualifications

Education & Experience

• Degree or certification in health services, social services, recreational therapy, or a related field.

• Minimum 1–3 years of experience working with seniors, particularly those with dementia.

• Prior leadership or supervisory experience preferred.

Licenses & Certifications

• Licensed Practical Nurse (LPN) is preferred
• State-specific license or certification (if applicable).

• CPR certification required.

• Dementia care or therapeutic recreation certification preferred.

Skills & Competencies

• Strong leadership and interpersonal communication skills.

• Ability to manage multiple priorities with attention to detail and compassion.

• Familiarity with dementia-related care practices and activity programming.

• Proficiency in Microsoft Office and other care management software.

• Must be able to work flexible hours, including some weekends and holidays.

What’s in it for me? (Great Question!)

• Competitive Salary
• A free meal per shift
• Health-care Benefits including Vision & Dental 
• Matching 401k 
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB test, Background check and Physical Exam (all paid for by us).

*Kisco Senior Living is an Equal Opportunity Employer