Residential HVAC Service Technician

Job Description

Job Description

Job Description:

Isaac Heating & Air Conditioning is seeking a Residential HVAC Service Technician for their Buffalo, NY location. The ideal candidate for this position possesses a strong willingness to learn and grow, with a genuine desire to continue learning the skills necessary to become a proficient and highly effective Residential Service Technician.

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

• Services all equipment according to an established service schedule, and company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Interact with homeowners to educate, build relationships, and understand and address their HVAC concerns.
• Documents legibly and accurately all work completed according to company policy and submits on a daily basis.
• Builds and maintains customer relations in the field to ensure excellent customer service and enhance the company's image.
• Follows all safety procedures, including following all safe driving habits and not utilizing mobile devices in vehicles.
• Applies knowledge of products and seeks additional training/education as appropriate.

• High school diploma or equivalent required
• Valid driver’s license / clean driving record
• 2+ years of HVAC experience preferred
• OSHA 10-hour Construction Course and/or EPA Universal Certification preferred
• Ability to lift and move up to 50 pounds

• Excellent written, verbal, and active listening skills
• Exceptional customer service skills
• Technical knowledge
• Strong organizational skills
• Ability to work individually and as part of a team
• Customer focused
• Problem-solving skills

• Competitive base pay
• Paid vacation and sick time
• Comprehensive Medical, Dental, and Vision insurance
• 401k Retirement Plan with Company Match
• On-the-job training
• Uniform and Tool allowance

The starting hourly base wage for this position is $25-30 per hour. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.

This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.

Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.