Cashier/Greeter (Part-Time) - Holiday Inn Riverwalk - San Antonio, TX

Job Description

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

Be you by being natural, professional and personable in the way you are with people

Get ready by taking notice and using your knowledge so that you are prepared for anything

Show you care by being thoughtful in the way you welcome and connect with guests

Take action by showing initiative, taking ownership and going the extra mile

A little taste of your day-to-day:

Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

Promote teamwork and quality service through daily communication and coordination with other departments.

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.

May be asked to handle guest complaints and special requests.

May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.

May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

May assist with other duties as assigned.

What we need from you: Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)

Handling food objects, products and utensils

Using a keyboard

Bending, stooping, kneeling

Other:

Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

Basic math skills are frequently used when handling cash and credit, quantities, and variances.

May be required to work nights, weekends, and/or holidays.

What you can expect from us:

The hourly pay range for this role is $12.00 to $14.00. We also offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. We give our people everything they need to succeed including a full uniform, impressive room discounts and some of the best training in the business.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. Not Applicable for Colorado Applicants

About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey?

About the Team

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn family.

Job Info

• Job Identification 134860
• Job Category Hotel-Operations
• Locations 217 N Saint Marys St, San Antonio, TX, 78205, US