Sales Associate

Benefits:

Training & development

Competitive salary

Employee discounts

Job Description

Are you friendly, curious about food and flavor, and comfortable starting conversations with people? Do you enjoy helping others discover something new and creating an experience that makes them want to come back?

Join The Spice & Tea Exchange® as a Sales Associate, where you will help create a welcoming and engaging Guest experience while sharing our unique selection of spices, teas, blends, salts, sugars, and related products. This entry-level role is centered on the selling floor—engaging Guests, learning and sharing product knowledge, processing transactions, and keeping the store stocked, clean, organized, and inviting. In this role, you directly support our mission of Creating & Sharing the Experience of a More Flavorful Life® by helping Guests explore flavors, discover products that fit their needs, and enjoy a memorable in-store experience.

Responsibilities

A Sales Associate will be expected to:

Warmly welcome and engage Guests, creating a friendly and enjoyable in-store experience

Learn about our products and confidently assist Guests with questions, product uses, and recommendations

Listen to Guest needs and suggest products and complementary items that help create a more complete shopping experience

Accurately process purchases and other approved transactions using the point-of-sale (POS) system

Maintain stock levels throughout the selling floor by replenishing shelves, tables, displays, and product containers as needed

Help maintain product placement, pricing, labeling, and merchandising, including refreshing displays to keep the store organized and shoppable

Maintain a clean, safe, and inviting Guest environment through routine cleaning and daily store upkeep

Follow established store procedures and complete required product and operational training

Assist with basic blending, packaging, stocking, and other store responsibilities as needed

Perform other store-related duties as assigned by the Owner, Manager, or Supervisor on duty

Requirements

High School Diploma or equivalent

Friendly, approachable disposition and comfort engaging with Guests in a retail environment

Willingness and ability to learn product information and share that knowledge with Guests

Strong communication and listening skills

Ability to work in a fast-paced environment while balancing Guest needs and assigned store tasks • Ability to work independently and as part of a team

Reliable transportation to meet scheduled shifts

Preferred Skills

Previous customer service, retail, hospitality, restaurant, or other customer-facing experience

Interest in cooking, food, tea, flavor, or culinary products

Comfort using basic technology and point-of-sale systems

Ability to use basic math skills for transactions, measuring ingredients, reading scales, and following recipes

Adaptability and willingness to shift priorities based on Guest and store needs

Physical Demands

Regular use of kitchen tools to support basic blending and product preparation as needed

Ability to remain on your feet and actively maneuver throughout retail, stockroom, and production areas for approximately 95% of the workday, including extended periods of standing and walking, as well as frequent bending, twisting, reaching, stooping, squatting, and lifting

Frequent lifting and moving of products weighing up to 50 lbs.

Constant exposure to a variety of spice and tea aromas, including airborne particles and ingredients that may contain or come into contact with common food allergens

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.