Senior Patient Safety Specialist

Position Summary...Join Walmart’s Plainfield, IN Central Fill team as a Senior Patient Safety Specialist and play a pivotal role in ensuring the highest standards of medication safety and customer satisfaction. This is a unique opportunity to leverage your pharmacy expertise and analytical skills to drive quality improvements that directly impact patient care and operational excellence.

About Central Fill
Our Central Fill team operates at the heart of Walmart’s pharmacy operations, supporting stores and customers by ensuring accuracy, safety, and efficiency in medication fulfillment. As a Senior Quality Assurance Specialist, you’ll collaborate with pharmacy professionals and cross-functional partners to identify, investigate, and resolve quality issues—helping us deliver on our promise of trusted care and innovation.

What you'll do...

• Analyze data to investigate medication errors and identify root causes

• Conduct quality audits and deliver actionable feedback to agents and managers

• Recommend and implement process improvements to enhance quality and customer satisfaction

• Collaborate with stakeholders to develop and update training documentation

• Report findings and drive action plans to improve service levels

What You’ll Bring

• Active Pharmacy Technician certification (PTCB or ASHP) and state registration

• Strong analytical and critical thinking skills, with experience investigating medication errors

• Proficiency in interpreting quality data and generating reports

• Experience recommending and implementing process improvements in a pharmacy or healthcare setting

• Excellent communication skills for delivering feedback and collaborating with diverse teams

#LI-MW3
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your Career Journey at Walmart
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-We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”.
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At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $25.60 - $38.40* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Pharmacy Technician certification (PTCB or ASHP).Pharmacy Technician registration (from board of pharmacy in applicable state).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Assessing training programs and customer service levels in a production, sales, or customer service environment., Lead pharmacy technician, Providing performance feedback or on-the-job training, Walmart Retail Pharmacy (Pharmacy Only)

Primary Location...

2501 PERRY RD, PLAINFIELD, IN 46168-7418, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.