Teamcenter Support Engineer
TEK NINJAS
Job Title: Teamcenter L1 Support Engineer Location: Austin, TX or Santa Clara Valley, CA Contract Duration: 12+ Months Experience: 4+ Years Role: L1 Support Job Description We are looking for a Teamcenter L1 Support Engineer to provide application support and assistance for Product Lifecycle Management (PLM) systems. The ideal candidate should have hands‑on knowledge of Siemens Teamcenter and experience supporting application operations, troubleshooting user issues, and maintaining smooth day‑to‑day system functionality. Key Responsibilities Provide Level 1 support for Siemens Teamcenter applications. Monitor application functionality and assist with day‑to‑day support activities. Troubleshoot and resolve basic application issues and user‑reported problems. Handle user queries related to Teamcenter functionality and access. Identify, document, and escalates complex technical issues to L2/L3 support teams. Track support tickets and ensure timely resolution within defined SLAs. Coordinate with technical teams to maintain application stability and availability. Maintain support documentation and knowledge‑base articles. Required Skills 4+ years of IT experience. Mandatory knowledge of Siemens Teamcenter. Understanding of Product Lifecycle Management (PLM) concepts. Application support and troubleshooting skills. Good communication and problem‑solving abilities. #J-18808-Ljbffr TEK NINJAS
Vacancy posted 2 days ago
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