Field Service Technician

Description Calibrated To Exceed Expectations Are you a hands-on problem solver with the grit/determination to deliver exceptional service? Do you have a knack for diagnosing technical issues and providing top-notch solutions? Our West Salem team is looking for someone with mobile field service, maintenance, mechanics, or prior military experience to join our team as a Field Service Technician. you'll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer service excellence on a daily basis. Who We Are: At UniFide CST, we pride ourselves on delivering top-notch technical support and service to our valued clients and customers. We are a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed your expectations. The Role: As a Field Service Technician, you'll be at the forefront of our operations, providing hands-on mobile support and expertise to our diverse client base. From diagnosing and resolving technical issues to installation and calibration, conducting preventive maintenance, and building lasting customer relationships, you'll play a pivotal role in driving our continued success. What A Day In The Life Looks Like: Utilize your technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders What You Bring To The Table: Analytical thinking and adaptability to new technologies (PC Computers and MS Office software) Commitment to safety and adherence to regulations Technical/troubleshooting competence and a willingness to learn Strong knowledge of mechanical, electrical maintenance, and electronics Strong communication skills and a customer-focused mindset Possess a valid Class B CDL or a willingness to obtain one Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience Typical Hours: Monday to Friday. Some overtime hours and flexibility are required. Benefits: Competitive Pay Starting At $25-$27/hr Full Medical, Dental, Vision, and Disability Insurance 8 Paid Holidays 3 Weeks PTO 401(K) W/ 3% Match Profit Sharing Incentive Bonus Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management) The TEAM! Why Join Us: Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day. UniFide CST is an Equal Opportunity Employer #J-18808-Ljbffr Socket.dev