Product Manager - Data Integration

• Serve as product stakeholder for customer data onboarding and integration initiatives.
• Partner directly with customers, implementation teams, and Customer Success to gather business and technical requirements.
• Lead testing and validation efforts for inbound and outbound data file exchanges, providing timely review and ensuring successful deployment to production.
• Translate customer data requirements into scalable product capabilities and technical specifications.
• Collaborate with implementation teams to ensure successful customer launches and ongoing operations.
• Participate in customer meetings, implementation reviews, and quarterly business reviews as needed.

• Define and maintain enterprise standards for inbound and outbound data exchanges.
• Establish governance for data formats, field definitions, mapping requirements, validation rules, and business logic.
• Develop and maintain integration documentation, interface specifications, and data dictionaries.

Data Ingestion & Workflow Enablement:

• Own product capabilities that support ingestion and management of patient, member, provider, eligibility, claims, laboratory, pharmacy, and device data.
• Work closely with Clinical Operations to ensure data supports patient identification, outreach, engagement, documentation, and reporting workflows.
• Ensure data quality, completeness, timeliness, and usability for care teams.
• Prioritize enhancements that improve clinical efficiency and reduce manual operational processes.

Partner Support & Operational Excellence

• Establish monitoring, alerting, and operational workflows for data exchange processes.
• Drive root cause analysis and corrective action plans for data quality or integration failures.
• Partner with customers and internal stakeholders to identify opportunities for automation and scalability.
• Collaborate with Engineering to develop and deliver scalable platform capabilities supporting current and future customer needs.
• Balance customer-specific requirements with long-term platform standardization goals.

• 5+ years of Data Management experience.
• 3+ years working with healthcare data integrations, interoperability, or healthcare technology platforms.
• Demonstrated experience managing customer-facing integration projects.
• Strong understanding of healthcare data exchange methods, including sFTP and APIs.
• Experience working with EHR/EMR systems and healthcare operational workflows.
• Ability to translate business requirements into technical specifications.
• Experience working in Agile product development environments.
• Experience working cross-functionally with Engineering, Analytics, and Operations teams.
• Familiarity with eligibility, claims, pharmacy, laboratory, and remote monitoring data.
• Understanding of HIPAA, PHI, healthcare security, and healthcare compliance requirements.
• Experience with Azure DevOps, Jira, Confluence, or similar product management tools.
• Must live in the continental United States only