Site Reliability Engineer (SRE)
Anveta
Expectations/Responsibilities:
- Create, develop, utilize application monitoring solutions leveraging tools such as Splunk, Dynatrace and Tealeaf to gain visibility and generate alerts based on application availability and performance in production.
- Instrument applications where possible to correlate logs, traces, and metrics.
- Measure key SLIs (availability, response time, error rate, job success)
- Automate repetitive operational tasks and build health checks
- Create synthetic monitoring via Dynatrace
- Build and maintain monitoring for SAP systems (S/4HANA, EWM, Fiori, CPI, EDI, etc.)
- Configure alerts for infrastructure, applications, interfaces, and business processes.
- Create dashboards for operational reporting
- Engage in technical triage, troubleshooting, and problem resolution on functional and technical issues.
- Coordinate major incidents, help identify root cause, and drive post-incident reviews/postmortems
- Ability to navigate end-to-end SAP platforms to analyze and trace issues.
- Strong verbal and written communication skills - able to thoroughly document issues, findings, learnings to ensure resolutions and takeaways are understood by all teammates and peers.
- Develop and propose innovative approaches on process improvements.
- College degree (Bachelor's) in Computer Science, Information Technology, Engineering, or equivalent field
- 3-5 years of experience in Site Reliability Engineering, Production Support, Platform Engineering, Infrastructure, or DevOps.
- Experience supporting enterprise applications in production, preferably within SAP environments.
- Working knowledge of SAP platforms and integrations (S/4HANA, Commerce Cloud, EWM, SAP Integration Suite, Fiori)
- Experience with observability and monitoring tools such as Dynatrace, Splunk, or SAP Cloud ALM
- Demonstrated experience with incident management, production support, root cause analysis, and post-incident reviews.
- Proficiency in troubleshooting distributed SAP applications across infrastructure, application, and integration layers.
- Experience developing synthetic monitors and other test scripts to validate application health
- Understanding of SRE principles, including observability, automation, SLIs/SLOs, availability, and continuous service improvement.
- Experience participating in on-call support and major incident response in a production environment.
- Site Reliability Engineering
- Observability
- Troubleshooting Distributed SAP Applications
- SAP S/4HANA
- Root Cause Analysis
- SLIS/SLOS
- On-Call Support
- Incident Management
- Infrastructure
- Platform Engineering
- Post-Incident Reviews
- Synthetic Monitoring
- Test Script Development
- Automation
- Availability
- Continuous Service Improvement
- Major Incident Response
- Strong Verbal Communication
- Strong Written Communication
- Documentation
- SAP Commerce Cloud
- SAP EWM
- SAP Integration Suite
- Devops
- SAP Fiori
- Dynatrace
- Splunk
- Production Support
- SAP Cloud ALM
Vacancy posted 5 days ago
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