Assistant Director, Facilities Operations

*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.

Job Summary

Reporting to the Director ¿ Facilities Operations, this position provides primary support to the Director position, leadership, direction, oversight, technical troubleshooting of failed equipment and other infrastructure systems, strategic planning for Operations¿ initiatives and technical support to Plant Operations in support of the mission and vision of Augusta University across all campus locations. This includes management of Operations budgets, maintaining deferred and preventative maintenance programs and monitoring the unexpended plant budget. This position will also lead Operations Training, Safety, and Quality Control programs and annual/semi-annual inspections for compliance and seasonal readiness.

Responsibilities

The responsibilities include, but are not limited to:

Leadership

Provides support to the Director, Facilities Operations position leading the Operations unit in times of Directors absence. Includes serving in a leadership role to approximately 100 staff and participating in long-range strategic planning efforts impacting Operations effectiveness for each unit including Grounds.

Tracts, and monitors the operating budgets for each area of Facilities Operations focusing on implementing cost-effectives processes and procedures related to maintaining University physical assets.

Collects and disseminates data related to Operations efficiency and effectiveness creating performance metrics used in managerial decision-making efforts. Establishes operational, benchmark, and performance metrics for Facilities Operations and assists Managers in utilizing metrics to measure effectiveness, efficiency, and guide managerial decisions.

Participates in committees and individual meetings with academic and administrative units of the university as needed.

Oversees training for Operations staff related to safety, procedures, policies, and compliance efforts.

Assists Operations leadership with recruitment/hiring of new staff as well as specific guidance for individual performance concerns.

Troubleshooting

Provides primary troubleshooting of failed infrastructure systems and equipment leading efforts to restore systems and equipment into service minimizing downtime.

Provides sound engineering assessments and recommendations related to maximizing system and equipment reliability.

Analyzes performance and operational stability of mechanical, HVAC, electrical, controls, and conveyance systems and equipment.

Provides primary technical oversight of all university energy plants systems and equipment using sound engineering skills to optimize efficiency and reliability.

Serves as a liaison between the university and local utility providers related to natural gas, electricity, water, and sewage systems.

Utilizes effective critical thinking and strong problem-solving skills to make timely decisions and communicates tactfully to university leadership, contractors, and Operations staff.

Work Management

Leads efforts to maximize Operations utilization of existing Computerized Maintenance Management

System (CMMS). Develops and implements procedures to collect data related to Work Order management and tracking efforts.

Leads development and monitoring of a robust Preventative Maintenance program for all university mechanical and electrical systems and equipment.

Trains Operations staff on using the CMMS to perform and manage day-to-day job duties related to Work Orders.

Ensures rapid response to critical equipment and system failures by in-house maintenance staff and outside vendors.

Serves as a primary liaison between Operations and Project Delivery staff as related to progress on maintenance focused projects including MRR-funded and Deferred Maintenance projects.

Develops, implements, and oversees Operations Quality Control efforts to ensure services provided to the University meets and/or exceeds expectations for quality workmanship.

Monitors and controls costs of labor and materials to provide a high level of maintenance support.

Monitors and manages inventories of parts, tools, and supporting items needed to provide the expected level of maintenance support.

Contract Management

Review proposals for new and/or revised services contracts for content and determine reasonable costs of services provided.

Review existing service contracts for compliance and adherence to contract requirements.

Participate as needed in discussions with vendors related to resolutions to contract issues.

Perform regular appraisals of vendor performance including providing constructive feedback to the vendor.

Accurately assesses vendor invoices for payment and processes payments in a timely manner.

Communications

Consistently provide professional, accurate, tactful, and timely written and verbal communications to

Facilities staff and other university staff.

Establishes and maintains positive, respectful, collaborative working relationships with all levels of

Augusta University and USG staff.

Develop and lead group presentations and meetings including work groups and committees as assigned.

Other duties as assigned.

Required Qualifications

Educational Requirements

Bachelors degree from an accredited college or university in Building Science, Construction Management, Engineering, Architecture or related field and minimum of five 5 years of experience leading an institutional facility maintenance organization.

Knowledge, Skills, & Abilities

ABILITIES

Must be forward-thinking, actively seek opportunities and propose solutions, demonstrate an orientation toward action.

KNOWLEDGE

Knowledge of institutional facilities management and operations including program management, design, construction, energy conservation, USG methods, and infrastructure as related to a university campus.

SKILLS

Excellent verbal/written communication skills and interpersonal skills.

Strong attention to detail, judgment, and discretion with confidential information.

Excellent interpersonal, written, and verbal communication skills.

Proficient in Microsoft Office and other computer software/databases

Shift/Salary/Benefits

Shift: Days/M-F 8:00am - 5:00pm (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band: 14

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 5/19/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at View phone number on click.appcast.io