Administrative Assistant Receptionist

Job Description

Job Description

Major/Essential Duties of the Job:

The Administrative Assistant/Receptionist supports the mission and daily operations of Hendrick Home for Children by managing front office functions, handling communications, and performing a wide range of clerical and administrative duties. This position serves as the first point of contact for visitors and callers, ensuring a professional, organized, and welcoming environment. In addition, this role provides general administrative support to the President/CEO, Programs Department, Director of Advancement, and Vice President of Business & Finance as needed.

Organizational Duties and Responsibilities

• Greet and assist visitors, families, and staff in a professional and courteous manner
• Answer, screen, and route phone calls; manage voicemail, messages, and on-call scheduling
• Maintain confidentiality and a positive, helpful demeanor when interacting with staff and guests
• Perform general clerical duties including typing, filing, copying, scanning, and preparing correspondence
• Manage incoming and outgoing mail, including daily post office runs
• Maintain postage meter, labels, ink supplies, and account balances
• Order, track, and organize office supplies and supply storage areas
• Maintain office equipment (copiers, fax machines, phones, postage meter) and coordinate repairs as needed
• Maintain Staff Break Room, including ordering snacks, supplies, coffee, drinks, etc.
• Maintain and update organizational directories, including staff, families, and alumni contact lists
• Maintain paper and electronic files in accordance with organizational policies and confidentiality standards.
• Coordinate birthday and recognition lists for employees and residents; arrange cards or gifts as directed
• Support internal communication and coordination for meetings and campus events
• Maintain the campus calendar and facility reservations (gym, auditorium, dining room)
• Secure and lock the front office and mailroom at closing; set phones for night or weekend mode
• Perform additional duties as assigned by VP of Business & Finance and President/CEO.

Reports to

Vice President of Business & Finance and President/CEO

Qualifications & Requirements

• Minimum age: 21
• High school diploma or equivalent required
• Valid driver’s license with a good driving record
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
• Ability to manage multiple tasks with attention to detail and discretion
• Must meet state requirements for background checks and random drug testing

Hendrick Home for Children raises children in a safe and loving Christian environment that provides an atmosphere of spiritual, physical, emotional and intellectual growth.

Company Description

Hendrick Home for Children raises children in a safe and loving Christian environment that provides an atmosphere of spiritual, physical, emotional and intellectual growth.