Desktop Engineer L1
Iron Systems, Inc
As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on-site/remote/by phone). Support the installation, configuration, and administration of client hardware and software and operating systems. Provide support for activities that can be planned, such as network configuration, updates, and rollouts. Support users with the installation and configuration of smartphones. System documentation/FAQ and knowledge base. Registration of service requests. Documentation of inquiries and faults in a ticket system. Patch management (MS operating systems, antivirus, etc.) Basic Microsoft server activities complete your profile. #J-18808-Ljbffr Iron Systems, Inc
Vacancy posted 2 days ago
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