General Manager

Job Description

Job Description

Overview

Opportunity: General Manager

Larkspur Landing Renton seeks a General Manager to direct operations at our all-suite property. You will oversee the daily execution and long-term financial strategy within a high-volume extended-stay market. The role involves direct management of the hotel team. We need a leader focused on operational efficiency and capital preservation. Your work will directly influence the property profitability and market position within the South Puget Sound region.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• 35% Quarterly Incentive Eligibility
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Eligible full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for exempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 10 days days (.0385 per hour or up to 80 hours) annually for associates with less than 2 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 2 years, 17 days (.0654 per hour or up to 136 hours) after 6 years, and 20 days days (.0770 per hour or up to 160 hours) annually for associates with more than 10 years of service. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts.