Office Manager - State Farm Agent Team Member

Office Manager - State Farm Agent Team Member Full Time in Huntsville, AL Compensation $55,000.00 - $70,000.00 per year Benefits Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Signing bonus Role Description As Office Manager with Shon Henry Insurance and Financial Services, Inc, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Shon Henry Insurance and Financial Services, INC is eager to bring aboard your collaborative presence. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products. Qualifications Excellent communication skills - written, verbal, and listening; Highly organized and detail-oriented Experience in customer service required Experience in managing customer service preferred Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment MUST BE Property, Casualty, Life and Health licensed. Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Insuredwithshon