IT Asset & Property Manager (Job 1357)

IT Asset & Property Manager

Baltimore, Maryland

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that "Your Mission is Our Passion," DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

The IT Asset and Property Manager supports the National Institute on Aging (NIA) IT Division by overseeing the lifecycle management, accountability, and compliance of all IT assets and property. This role ensures that hardware, software, and related equipment are properly tracked, secured, and managed in accordance with NIH and HHS policies, federal regulations, and audit requirements.

This role is critical to maintaining accountability, compliance, and operational efficiency of IT resources supporting NIA's research and administrative mission. The ideal candidate is detail-oriented, process-driven, and experienced in managing assets in a regulated federal environment. The position also requires the ability to coordinate across IT, security, procurement, and administrative teams.

Responsibilities

• Manage the full lifecycle of IT assets, including procurement, inventory, deployment, tracking, disposal, and documentation.
• Maintain accurate asset inventories using approved systems, including the NIH NBS Sunflower Property System, NIH Property Management Portal (NPMP/myproperty.nih.gov)
• Ensure compliance with NIH, HHS, and federal property management regulations
• Conduct regular inventory audits, reconciliations, and physical asset verifications
• Coordinate with procurement and finance teams on asset acquisition and documentation
• Track software licenses and ensure compliance with licensing agreements
• Support onboarding/offboarding processes by managing equipment assignment and recovery
• Develop and maintain standard operating procedures (SOPs) for asset management
• Coordinate secure disposal and sanitization of IT equipment in accordance with federal guidelines
• Support audit readiness by maintaining documentation and responding to audit requests
• Collaborate with cybersecurity and ISSO teams to ensure asset visibility and compliance with security requirements
• Use handheld barcode scanners and other approved tools to update and validate decal record data.
• Maintain accurate accountability for all assigned NCTS assets, ensuring equipment is properly used, safeguarded, and kept in serviceable condition.
• Ensure all NCTS staff property, stored property, and deployed property records contain correct physical location, assigned custodian, condition status, serial numbers, and NIH asset tags; promptly report any discrepancies.
• Physically locate and visually validate all assigned assets during inventories, spot checks, and audits.
• Resolve discrepancies, including lost, stolen, damaged, or unaccounted-for property, in accordance with NIH and NIA procedures.
• Take reasonable precautions to protect all government property from loss, damage, theft, or misuse.
• Ensure sensitive, high-value, and mission-critical equipment is properly secured and monitored. Immediately report any NCTS property loss, theft, or damage to the Property Management Office, Security or law enforcement (when required), the supervisor, and NIA IT Management.
• Ensure proper authorization and documentation for all property movements, including: Transfers between NCTS, labs, and offices Off-site use (telework, travel, home use) Loaned/shared equipment
• Update property records before or immediately after any equipment movement.
• Ensure all government property is recovered and accounted for during NIA IRP staff separations or contract completions, including: Employees separating, transferring, or retiring Contractors completing or terminating work Participation in clearance and checkout procedures
• Support internal and external audit activities by providing documentation, explanations, and property verification as requested.
• Assist auditors with data collection, inventory validation, and implementation of corrective actions.
• Work with NIH & NIA PAO to complete the annual inventory for all NCTS accountable property within required timeframes.
• Correct noted discrepancies within 5 business days.
• Complete property transfers and disposals within 3 business days.
• Respond to stakeholder inquiries within 2 business days.
• Complete updates to property records within 3 business days of any change.
• Manage the number of inactive users/supervisors within the NCTGS area to maintain accurate custodial assignment structures.
• Enter newly received equipment into the decal worksheets within 3 business days.
• Conduct mentoring and training sessions for NCTS staff on property management procedures, systems, and standards.
• Ensure compliance with NIH, HHS, and federal property management regulations, security requirements, and audit expectations.
• Support IT onboarding and offboarding processes by managing equipment assignment, recovery, and record updates.
• Maintain and improve standard operating procedures (SOPs) related to asset and property management.
• Coordinate secure disposal and sanitization of IT equipment in accordance with federal guidelines, cybersecurity policy, and NIH media sanitization procedures.
• Collaborate with procurement, ISSO, and cybersecurity teams to maintain asset visibility, compliance, and operational readiness.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field (or equivalent experience)
• 3-5+ years of experience in IT asset management, property management, or related roles
• Experience managing IT inventories and asset tracking systems (e.g., ServiceNow, CMDB tools)
• Knowledge of federal property management regulations and standards
• Experience supporting audits and compliance activities
• Strong organizational, analytical, and recordkeeping skills
• Proficiency with Microsoft Office (Excel, SharePoint) and data tracking/reporting
• Must be able to obtain a Public Trust clearance
• Works closely with IT support teams, procurement, finance, and security offices
• Supports a mission-driven environment focused on enabling biomedical research
• Participates in cross-functional initiatives related to IT governance and compliance

Preferred Qualifications

• Experience within federal agencies, NIH, or HHS environments
• Familiarity with NIH property systems (e.g., NBS, NPMP, Nvision Sunflower Property)
• Relevant certifications such as Certified IT Asset Manager (CITAM), ITIL Foundation, or Certified Property Manager (CPM)
• Experience with software asset management (SAM) tools and practices
• Knowledge of FISMA and asset-related cybersecurity requirements
• Experience with automation or scripting for asset tracking and reporting
• Strong communication skills and ability to coordinate across technical and administrative stakeholders

Basic Compensation: $80,000 - $89,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

DLH is committed to maintaining a fair and authentic interview process