Customer Service / Inside Sales

Customer Service RepresentativeOur company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.We are hiring a full-time creative, resourceful customer service representative (CSR) in N. Sioux City, SD. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday.Why join us?Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:A lasting career – Career paths are available in sales, operations, or management throughout the countryProfessional development and trainingGreat work / life balanceTeam oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voiceJoin a local team with company backingWhat you'll do:In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.Customer inquiries, quotes, order processing, expediting / returnsSourcing partsAssist in generating salesHelp in the stockroom as needed, deliver orders to customers as neededQualifications:1+ year customer service or inside sales. Industrial distribution or parts counter environment a plusHydraulic, bearings, or power transmission knowledge preferredAttention to detail, accuracy, ability to multitask, sense of humorWritten and verbal communication skills, including English grammarHigh school diploma or equivalentMust be able to lift up to 50 lbs.Mechanical aptitude. Basic computer skills including ExcelValid driver's license & clean driving record (MVR)This position is not eligible for relocation benefits and is expected to be performed on site.Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.