Entry-Level Customer Service Representative

Job Description

Job Description

Are you passionate about helping people and delivering outstanding customer service? AGC Auto Glass & Car Care is seeking an enthusiastic Customer Service Representative to join our growing team.

This is an excellent entry-level opportunity for individuals looking to build a long-term career with a company that values teamwork, customer satisfaction, and professional growth. No automotive experience is required—we provide comprehensive paid training to help you succeed.

As a Customer Service Representative, you'll be the first point of contact for customers, helping them schedule services, answer questions, and ensure every customer receives an exceptional experience.

Why Join AGC Auto Glass & Car Care?

We believe our employees are our greatest asset. That's why we provide the training, support, and opportunities you need to grow your career.

Benefits of Joining Our Team

• Paid training—no experience required
• Full-time, stable employment
• Performance-based bonuses and incentives
• Opportunities for advancement into leadership and management
• Ongoing coaching and career development
• Friendly, team-oriented work environment
• Work with military personnel, retail partners, and local customers
• Build a rewarding career with a growing company

$45,000 – $60,000 per year

• Greet customers with professionalism and a positive attitude
• Educate customers about windshield repair services
• Assist customers with insurance claim information and required documentation
• Recommend additional services, including window tint, hail damage repair, headlight restoration, and mobile auto glass service
• Maintain accurate customer records 
• Provide excellent customer service
• Identify damage or vehicle needs
• Resolve customer concerns with professionalism and care

• No experience required—paid training provided
• Previous customer service, retail, hospitality, or sales experience is a plus
• Strong communication and interpersonal skills
• Positive attitude and excellent problem-solving abilities
• Comfortable using computers, scheduling software, and phones
• Ability to multitask in a fast-paced environment
• Reliable, dependable, and motivated to learn
• Ability to work independently and as part of a team
• High school diploma or equivalent preferred
• Valid driver's license preferred

At AGC Auto Glass & Car Care , we're committed to delivering exceptional automotive glass and vehicle care services while creating an outstanding experience for every customer. From windshield repair and replacement to ADAS recalibration, window tint, and other vehicle protection services, we take pride in providing quality workmanship backed by honest, dependable service.

Our mission is simple: to keep our customers safe on the road while providing exceptional service and building lasting relationships.