Radiology Front Desk Scheduler Float

Overview Optum NY/NJ , is seeking a Radiology Front Desk Scheduler Float to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Radiology Front Desk Scheduler Float at Optum Radiology, part of Optum. The role is friendly, patient-focused and detail-oriented, and supports the care team by completing set processes and protocols, delivering excellent customer service, and adhering to Lean processes. The scheduler supports the teams in meeting financial, clinical and service goals. Schedule Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 7:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm. Location You will travel 100% of the time to the locations below as scheduled. 30 Columbia Street, First Floor, Poughkeepsie, NY 12601 1561 Ulster Ave. Lake Katrin (Kingston), NY 12449 6734 US-9, Rhinebeck, NY 12572 2507 South Rd, Poughkeepsie, NY 12601 600 Westage Business Center Dr, Fishkill, NY 12524 Primary Responsibilities Obtain accurate and updated patient information, such as name, address and insurance information Perform insurance verification on the date of service Schedule radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements File, fax and maintain medical records Check in and check out patients Maintain a work queue list and complete pending actions (e.g., referrals, scheduling appointments) Confirm and schedule appointments Answer incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Follow up on patients by scheduling specialist appointments, follow-up appointments and obtaining copies of lab results or specialist reports Adhere to Optum Employee Policies Work cohesively with fellow employees to achieve team goals Maintain patient confidentiality and abide by HIPAA and OSHA requirements Attend quarterly departmental trainings Work in a fast-paced environment Coordinate and implement care with the multidisciplinary team in accordance with the Plan of Care Assure continuity of care through scheduling and tracking systems Provide effective communication to patients, families and health care professionals as evidenced by documentation Comply with administrative policies to ensure quality of care Demonstrate precision in scanning documents and managing the fax server and electronic charting Cross-train and travel to other locations as this is a float position Perform other duties as assigned Qualifications Required Qualifications High School Diploma/GED (or higher) 1+ year of computer proficiency experience (MS Outlook, Excel, Word) 1+ year of customer service or healthcare-related experience Ability to travel to other offices Ability to maintain work tasks efficiently Ability to work a 40-hour week Ability to travel 100% of the time Access to reliable transportation, with a current and non-restricted state driver's license with state-required insurance Preferred Qualifications 1+ years of experience in a medical office performing scheduling, check-in/out, insurance verification, co-pays, and medical records maintenance Experience with an electronic health record (EPIC) Knowledge of Radiology and medical terminology Experience with scheduling programs Soft Skills Ability to work independently with good judgment and accountability Ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize to meet deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills Compensation and Benefits Pay is based on factors including local labor markets, education, and experience. Salary range: $16.15 to $28.80 per hour for full-time employment. Benefits include a comprehensive package, with eligibility based on role and policy. UnitedHealth Group is an Equal Employment Opportunity employer. Applicants will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace; candidates must pass a drug test before employment. #J-18808-Ljbffr