Visual Design Manager

Job Description

Job Description

At Phillip Jeffries, we believe walls tell stories. What started in 1976 as a small family business with ten grasscloths in a New Jersey garage has grown into a global luxury wallcovering brand trusted by designers and architects around the world. While we have grown, our values have stayed the same: craftsmanship, creativity, and meaningful connections.

We are currently seeking a Visual Design Manager to join our team based out of our Fairfield, NJ headquarters. This role follows a hybrid schedule, with three days per week onsite and the remaining days working remotely. Standard hours are 8:30am to 5:30pm

About the role:

The Visual Design Manager plays a key role in elevating the Phillip Jeffries showroom experience through innovative, luxury-level visual displays and consistent execution across all locations. This position blends creative design, project management, and leadership to drive brand storytelling, sales impact, and operational excellence within the Visual team.

This role also includes leadership responsibilities and close collaboration with cross-functional partners across Marketing, Sales, Product Marketing, and Showroom teams.

What You Will Be Doing:

Creative Visual 

• Design and execute elevated visual displays that communicate product launches, campaigns, and brand stories
• Develop and implement showroom props, florals, styling elements, and immersive display experiences
• Lead design and execution for tradeshows, pop-up showrooms, and experiential environments
• Partner with Marketing and Sales to ensure visual storytelling supports business objectives
• Research trends across luxury retail, hospitality, and design to inform innovation and customer engagement

Showroom Merchandising and Standards

• Develop and maintain merchandising standards and frameworks that ensure consistent execution across all showrooms
• Review showroom plans, vignette selections, and display initiatives for alignment with brand positioning
• Evaluate showroom performance and recommend improvements to presentation and customer experience
• Support the creation of merchandising tools, training materials, and scalable systems

Project Management and Execution

• Own projects from concept through installation, ensuring delivery against scope, timeline, and budget
• Build and manage project plans, resources, and risks across multiple priorities
• Track project progress, communicate updates, and identify solutions to challenges
• Drive continuous improvement in processes, tools, and operational efficiency

Showroom Experience

• Conduct showroom audits and ensure consistent execution of brand standards
• Identify opportunities to improve customer experience and showroom performance
• Partner with internal stakeholders to enhance visual storytelling across global locations

Leadership Responsibilities

• Provide day-to-day direction, coaching, and support to Visual Merchandising team members
• Assign and prioritize work, ensuring projects are completed on time and at a high standard
• Support team development through coaching, feedback, and performance management
• Foster a collaborative, accountable, and high-performing team environment aligned with PJ values

What You Bring

Experience and Education

• Bachelor’s degree in Interior Design, Visual Merchandising, or a related field
• 4- 6 years of experience in visual merchandising or store design, ideally within luxury or premium retail
• Strong portfolio showcasing creative display work and showroom execution
• Understanding of retail, sales, and marketing strategies within the luxury design space
• Ability to travel for projects approximately three days per month

Skills

• Strong visual storytelling and spatial design skills
• Confident use of color theory and product placement
• Knowledge of wallcovering installation and related calculations
• Project planning, timeline tracking, and risk management
• Experience leading one to two direct reports
• Ability to prioritize, multitask, and stay organized under deadlines
• Ability to communicate challenges alongside solutions
• Strong prioritization and multitasking skills in a fast-paced environment

Systems and Tools

• Design software: Adobe Creative Suite (Photoshop), SketchUp, CAD
• Office tools: Microsoft Word, Outlook, Excel, PowerPoint, Teams
• Project tools: Wrike and budget tracking tools

Personal Attributes

• Strong communication and presentation skills
• Highly detail-oriented and organized
• Self-sufficient, adaptable, and proactive
• Professional presence that represents the brand well
• Collaborative, team-first mindset

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive annual salary ranging from $80,000 - $85,000, based on your experience.
• Company bonus program
• Annual Cost of Living Increase
• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage – low cost to the employee
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  • Family Coverage
• Health Reimbursement Account (HRA)
• Prescription Plan
• Dental and vision coverage
• Access to ComPsych, confidential mental health support, counseling, and life resources for you and your family
• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 18 Paid days off per calendar year
• 10 Paid holidays

• Thoughtful onboarding plans that outline 30/60/90 goals and trainings.
• Earn Paid time off for community service - Up to 3 days per year
  
• Access to Working Advantage, providing exclusive discounts on travel, entertainment, shopping, and everyday purchases
• Budget towards learning and development support (courses, certifications, conferences)
• Employee Discount on PJ Wallcoverings

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.