General Manager

Job Description

Job Description

Job Roles and Responsibilities:

• Oversee day-to-day business operations across all departments.

• Manage residential HVAC replacement sales operations and the team responsible for high-end residential replacements.

• Oversee service operations and maintain strong customer outcomes.

• Manage construction operations related to residential installations and projects.

• Direct inside sales activities to ensure leads are followed up on and converted effectively.

• Oversee accounting processes and maintain financial discipline across daily operations.

• Oversee warehouse operations with the team, including inventory, materials, and job readiness.

• Coordinate sales, service, construction, and back-office functions to maintain operational efficiency.

• Coach and develop managers and teams, establish priorities, and hold employees accountable for results.

• Monitor business performance and ensure operational targets are achieved.

• Maintain the company's residential-only business focus, with no commercial sales responsibilities.
  

Qualifications and Certifications:

• Proven experience in the HVAC industry is required.

• Experience in high-end residential HVAC is strongly preferred.

• Experience leading sales, service, or multi-department operations.

• Ability to oversee the full business operation rather than a single department.

• Demonstrated track record of achieving business and operational targets.

• Strong leadership, team management, and accountability skills.

• Ability to coordinate multiple departments and maintain operational discipline.

• Experience overseeing financial processes, inventory, and job readiness is relevant to the role.
  

Benefits:

• Healthcare

• Vacation time

• Paid time off (PTO)

• Performance-based bonus structure

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.