ServiceNow Developer
3B Staffing LLC
ServiceNow Developer
Work Location: Harrisburg, PA (Hybrid - on-site 2 days/week at Forum Place, 555 Walnut St)
Contract Duration: 11/17/2025 - 06/30/2026
Work Arrangement: Hybrid
Work Hours: 37.5 hours/week
No New Submittals After: 10/30/2025
Position Duties and Tasks:
- Design, develop, and implement ServiceNow applications and integrations.
- Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
- Develop and maintain custom applications/modules using ServiceNow Studio.
- Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
- Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
- Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
- Develop reports, dashboards, and performance analytics widgets.
- Perform code reviews, unit testing, and maintain code quality and security.
- Maintain documentation on configurations, customizations, and system architecture.
- Participate in Agile/Scrum development cycles and sprints.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of hands-on ServiceNow development experience.
- Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
- Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
- Familiarity with Agile/Scrum methodologies.
- ServiceNow Certified System Administrator (CSA) is required.
- ServiceNow Certified Implementation Specialist (CIS-ITSM, HRSD, Discovery).
- Experience with Automated Test Framework (ATF).
- Exposure to ServiceNow App Engine and Flow Designer.
- Understanding of CMDB and Discovery.
- Knowledge of Employee Service Portal and custom widget development.
Vacancy posted 4 days ago
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