Field Operations Technician

Location: Louisville, KY, United States Date Posted: Jun 9, 2026 Job ID: R29202 Job Status: Full-Time Description Ledcor Technical Services has been building and servicing communication networks across North America since 1979. We customize solutions to meet our clients’ needs, delivering exceptional quality, reliability, and safety. As a Field Operations Technician you will work on restoration activities, preventative maintenance, and installation, providing best‑in‑class customer service. You will perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on Nokia, Infinera, and Ciena equipment, as well as similar products supporting optical, electrical, voice, and data services. You will also test circuits using optical time domain reflectometers (OTDR). Essential Responsibilities Deliver high‑quality, customer‑focused service to every client Resolve customer issues calmly and professionally using effective de‑escalation techniques Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times Qualifications Five plus years of experience in telecommunications, business installation, and service for electronics, appliances, security, and/or cabling A positive, "can‑do" attitude and customer‑focused approach that enables you to deal with challenging situations with integrity, empathy, and sincerity Degree or diploma from a technical college preferred Strong knowledge of Microsoft Office suite Experience working independently in the field and thriving in a dynamic environment Clear and efficient verbal and written communication skills Work Conditions Will be expected to travel with a company‑provided vehicle Able to meet the physical requirements of the position, which involves sitting, standing, bending, climbing, lifting up to 50 pounds, working at heights and in confined spaces such as attics and crawl spaces, and in all types of weather conditions deemed safe Employment Equity At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply. All applicants must be able to show proof of eligibility to work in the United States. Ledcor participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. #J-18808-Ljbffr Ledcor Construction, Inc.