Room Attendant

Job Description

Job Description

Company Description

Join us at Accor,  where life pulses  with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is a  work of  heart , ​
Join us and  become a  Heartist ®.

• urpose: To service guest rooms in accordance with Novotel Miami Brickell Standards. 

• Reports to: Executive Housekeeper, Assistant Executive Housekeeper, Housekeeping Supervisors 

• Essential Functions:  

• Responds to all guest requests appropriately. Always greet our Guests warmly with a smile, call them by name whenever possible.  

• Responsible for servicing an assigned number of guest rooms 

• Keeps the supply cart and immediate work areas neat and organized at all times 

• Checks all equipment prior to and after its use to ensure that it is in good working order 

• Removes room service tables, trays and garbage from guest rooms 

• Strip bed using proper techniques and change bed linens on a daily basis 

• Removes soiled towels and replace as needed 

• Place soiled linens and towels down linen chute. 

• Clean shower walls, tub, sink vanity (all items on counter ),  toilet and floor  on a daily basis 

• Spot clean walls, window glass and sill, doors and baseboards 

• Dust and clean all furniture daily, including chairs, lamps, desk, tables and TV. 

• Replace any stationery items and in-room amenities as needed 

• Replace any used drinking glassware with sanitized ones 

• Replace terry and robes as needed 

• Self inspector – inspect areas to confirm cleaning standards have been met. 

• Clean  refrigerator, ice bucket, coffee maker, telephones, clock/CD/radio, TV remote  

• Cleans all mirrors and picture frames throughout room on a daily basis 

• Ensures all light bulbs throughout room are working and replace as needed and/or call for assistance 

• Hand in any articles (lost and found) to a Supervisor or turn it in to the housekeeping/loss prevention office 

• Recycle at every opportunity (newspaper, glass bottles, etc.) 

• Knows and uses all the Heartist Model and Novotel Miami Brickell standards for the department. 

• Performs any special duties as assigned by management. 

All your information will be kept confidential according to EEO guidelines.