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Director, Product Design (Fully Remote)

21GRAMS

  • Own the product design vision and experience strategy across a portfolio of complex client engagements.
  • Partner with cross-functional leadership to frame opportunities, define roadmaps, and establish measurable outcomes.
  • Lead discovery and definition activities including stakeholder alignment and journey framing.

Design Excellence and Delivery:

  • Set and uphold a high bar for interaction design, visual design, and end-to-end experience coherence.
  • Oversee scalable design systems and ensure accessibility from the start using WCAG 2.2 AA principles.
  • Use qualitative research and analytics to evaluate design decisions and recommend iteration.

People Leadership and Practice Development:

  • Manage, coach, and develop product designers through clear expectations and actionable feedback.
  • Create an environment of strong critique, psychological safety, and accountability.
  • Improve the Product Design practice through reusable methods, templates, and responsible adoption of emerging tools.
21GRAMS

21GRAMS is an advertising agency born to make healthcare more human, focusing on human-centered design and communications. It is a subsidiary of Real Chemistry, a global agency with a culture rooted in collaboration and impact.

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Vacancy posted 5 days ago
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