Route Service Supervisor

Job Description

Job Description

Route Service Supervisor

Macon, GA
$60,000 Annual Salary | Bi-Weekly Pay
CDL Class B Required

Davis Ice Cream Georgia is seeking an experienced and motivated Route Service Supervisor to help lead our route operations team. This hands-on leadership role supports the Route Manager by overseeing route execution, customer service, merchandising standards, and driver performance while ensuring products are delivered safely and efficiently.

This position is ideal for someone who enjoys leading by example and isn't afraid to jump behind the wheel when needed. You'll help manage route operations, train team members, solve customer issues, and occasionally cover routes to keep our customers serviced without interruption.

As a family-owned company with over 25 years of industry success, we offer a stable work environment, growth opportunities, and a strong benefits package.

Benefits Include:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance
• Paid Holidays and Paid Time Off
• 401(k) with Company Match
  • 100% match on the first 3%
  • 50% match on the next 2%
• Career Development and Advancement Opportunities
• Stable, Family-Oriented Company Culture

• Support and assist the Route Manager with daily route operations
• Supervise route drivers and merchandisers at assigned locations
• Monitor route productivity, service levels, and customer satisfaction
• Ensure compliance with company safety standards, DOT regulations, and food safety requirements
• Oversee freezer placements, equipment swaps, and freezer maintenance standards
• Ensure proper product rotation, merchandising, and inventory control
• Resolve customer concerns and service-related issues promptly
• Track route performance and prepare operational reports
• Train, coach, and develop route personnel
• Deliver and merchandise products when covering open routes
• Maintain strong relationships with customers and identify business opportunities
• Coordinate product deliveries, returns, and inventory reconciliation

• Valid CDL Class B License with a clean driving record
• Ability to obtain and maintain DOT qualification requirements
• Previous route delivery, merchandising, or DSD experience preferred
• Prior supervisory or leadership experience preferred
• Strong organizational, communication, and problem-solving skills
• Comfortable working independently and making decisions in the field
• Basic computer and mobile device proficiency

• Ability to repeatedly lift, carry, and move products weighing up to 50 pounds
• Ability to work in varying weather conditions and freezer environments
• Ability to safely operate company vehicles and equipment

• Strong leadership and accountability
• Customer-focused mindset
• Excellent attention to detail
• Ability to motivate and support team members
• Dependable attendance and positive attitude
• Commitment to safety, service, and operational excellence

If you're looking for more than just a driving job and want an opportunity to lead, develop employees, and make an impact on daily operations, we encourage you to apply today.

Davis Ice Cream Georgia, LLC
Family-Owned. Customer-Focused. Built for Long-Term Success.