Pilot Shop Retail Sales Rep

Job Description

Job Description

"Why Banyan…?

Banyan Air Services Inc., is the largest aviation complex in the southeast located in beautiful Fort Lauderdale.  We are a full-service aviation company, providing award-winning FBO services, and maintenance, repair and overhaul (MRO) on turbine powered aircraft.  Our avionics and maintenance repair station spans over 80,000 sq. ft. of hangar shops and offices.  Our fun and exciting pilot shop store caters to customers who fly throughout the world. Our team has a deep passion for excellence in aviation services and we are looking for enthusiastic individuals with the same passion.  If you have a passion for aviation and enjoy working with customers, please come join the #1 FBO in the Southeast!

POSITION TITLE :    Retail Sales Representative

STATUS:  This is a full-time hourly position. Candidate must be able to work Saturdays. 

REPORTS TO: Pilot Shop Manager

OBJECTIVE:   Greeting pilot shop customers and providing prompt, friendly and exceptional customer service. Assisting and contributing to sales goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greeting pilot shop customers and providing prompt, friendly and exceptional customer service. 

Build customer loyalty through service excellence 

Provide customers with the necessary assistance in finding items and suggest additional items.

Maintain store presentation by stocking new inventory, straightening stock displays, stocking all clothing and cleaning selling floor.

Ensure bins are labeled correctly and signage is accurate.

Ensure that daily and weekly sales goals are met.

Be aware of all items in inventory and the basic function of each item.

Advise parts specialists of merchandise needed to ensure we do not run out or low on stock items.

Inform manager of new product information and frequently requested products.

Answer telephone and assist in other store tasks as needed,

Maintain a clean, organized and pleasant department ensuring that all parts and equipment is in good condition and will operate safely.

Assist with inventory counts and actively take responsibility to prevent inventory shortage.

Maintain assigned area of responsibility by proper labeling, restocking and merchandising.

Conduct and communicate in a professional manner with all at all times.

Observe and abide by all regulations, policies, work procedures, and instructions.

Comply with all safety rules wear and use all appropriate safety equipment.

JOB SPECIFICATIONS:

A high school diploma or the equivalent and a minimum of two years experience in a customer service retail sales role. 

BENEFITS:

• 401(k) with employer match
• Health, Dental and Vision Insurance
• Life Insurance
• PTO – Sick and Vacation Time – Increases with years of service
• Additional Perks & Benefits

Come join our team and enjoy – "Working Together, Growing Together,  Winning Together" 

This job description in no way states or implies that these are the only duties to be performed by the teammate(s) incumbent in this position.  Teammate(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.