Sales Lead - Chico's

Overview Join to apply for the Sales Lead - Chico's role at Chico's FAS, Inc. Come lead with us at 140 University Pkwy #263, Sarasota, FL. Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow. Responsibilities Drive for results: establish clear expectations, hold the store team and themselves accountable for achieving brand, performance, and behavior standards. Perform and oversee basic operational activities such as opening and closing duties, and merchandise flow processes. Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or assisting customers. Use weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintain knowledge of current sales and promotions; present and display merchandise per current standards. Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management. Develop a high-performance culture, motivate the sales team to meet sales and productivity goals; meet personal sales goals. Train and coach to ensure the selling team is fluent in all aspects of product knowledge both online and in store. Train, coach and assist with locate fulfillment and selling. Build High Performing Teams: motivate and inspire the store team, promote a shared vision, and model core values. Promote an inclusive, collaborative approach to problem solving. Communicate with store teams and Store Management to effectively lead positive change. Seek personal developmental opportunities and solicit feedback to build leadership skills. Customer Experience: model MAPS principles and standards, offering a cohesive omni-channel experience. Demonstrate sales techniques and product knowledge; help customers locate or obtain merchandise based on needs. Build and maintain a solid customer following through clienteling and wardrobing. Resolve customer concerns promptly. Ensure a fast and efficient register experience; stay current on payments, returns, exchanges, security, and related operations. Maintain consistent client communication through customer book, rewards program participation, and customer capture sign up. Talent: support and follow up on training programs; assist in development of store associates; interpret KPI reports and provide coaching; support performance appraisals and evaluations. Drive associate and team engagement by recognizing and rewarding outstanding performance. Ensure adherence to employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. Qualifications High school diploma or equivalent 1+ year retail or sales management experience preferred Must be 18 years of age or older Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays is required Physical Requirements Constant Walking/Standing – 67-100% of 8-hour shift Occasional Lifting up to 50 lbs – 1-33% of 8-hour shift Frequent Climbing – 34-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When a position is open, we will review your application to determine if qualifications match requirements. You may apply to any location or position at any time; however, the position may not currently be open. Accommodation is available to applicants with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 0563 The Mall at University Town Center Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's FAS, Inc.