Medical Practice Administrator

About the Opportunity

We are seeking a dynamic, experienced Practice Administrator with a proven track record of successfully leading, improving, and growing medical practices. This is an executive-level leadership opportunity for an individual who brings strong business acumen, operational expertise, financial discipline, and exceptional people leadership.

The Administrator will serve as a strategic operational partner to the physician owner, taking ownership of practice performance, identifying opportunities, making informed recommendations, and driving execution.

The successful candidate will be a visible, hands-on leader who leads by example and embodies a service leadership approach. This individual will establish accountability, build trust, and create an environment where high performance, collaboration, and exceptional patient care coexist.

Key Responsibilities

• Lead the overall growth strategy of the practice, identifying opportunities to increase revenue, improve profitability, expand services, and strengthen market position.
• Partner closely with the physician owner on strategic planning, business development, expansion initiatives, and long-term organizational goals.
• Take ownership of operational performance and drive execution of strategic initiatives.
• Build and implement scalable systems, processes, reporting structures, and accountability mechanisms to support continued growth.
• Oversee daily clinical and administrative operations while maintaining high standards of efficiency, accountability, and patient service.
• Anticipate and troubleshoot operational, personnel, financial, and patient-related challenges, developing practical and timely solutions.
• Effectively diffuse challenging situations using sound judgment, communication, professionalism, and emotional intelligence to achieve positive resolutions.
• Build an environment where patients feel heard, respected, valued, and confident in the care and service they receive, strengthening patient trust and long-term loyalty.
• Serve as a trusted resource for employees and leadership when addressing sensitive or complex issues.
• Lead human resources functions, including recruitment, onboarding, employee relations, performance management, retention, and staff development.
• Oversee accounts receivable, accounts payable, medical billing, collections, and revenue cycle management.
• Establish, monitor, and assess KPIs across financial, operational, clinical, employee, and patient-experience functions.
• Analyze KPI results to identify trends, opportunities, and areas requiring improvement, then develop and implement appropriate action plans.
• Monitor financial performance, budgets, revenue, expenses, and operational metrics to support informed business decisions.
• Negotiate and manage contracts with vendors, payers, service providers, and other business partners.
• Ensure compliance with applicable healthcare regulations, policies, and industry standards.
• Oversee provider credentialing, enrollment, and related administrative requirements.
• Evaluate and optimize workflows to improve productivity, patient experience, employee effectiveness, and overall practice performance.
• Develop and execute marketing and business development initiatives supporting dermatology and aesthetic services.
• Identify and implement AI, automation, and emerging technologies to improve efficiency, patient communication, data collection, collections, and administrative processes.
• Establish performance benchmarks and reporting systems to ensure the practice is prepared for continued expansion.
• Recruit, mentor, develop, and retain a high-performing team while fostering a culture of accountability, collaboration, respect, and excellence.

Qualifications

• Proven leader with a demonstrated track record of growing revenue, improving profitability, developing high-performing teams, and implementing operational infrastructure within a medical practice.
• Minimum of three years of progressive leadership experience in a medical practice setting.
• Strong experience in HR, accounts receivable, accounts payable, medical billing, revenue cycle management, credentialing, compliance, contract negotiations, and marketing.
• Demonstrated ability to establish and assess KPIs and use data to drive operational and financial decisions.
• Innovative and enthusiastic about implementing AI, automation, and technology solutions that improve practice efficiency and performance.
• Strong relationship builder who can develop trust and credibility with physicians, employees, patients, vendors, and business partners.
• Exceptional communication, problem-solving, conflict-resolution, and interpersonal skills.
• Demonstrated ability to anticipate challenges, troubleshoot effectively, and turn difficult situations into positive outcomes.
• Strong executive presence and business acumen, with the ability to understand the relationship between clinical operations, financial performance, employee engagement, patient experience, and practice growth.
• Ability to work collaboratively with a physician owner while taking independent ownership of operational priorities and execution.
• Experience with Modernizing Medicine (ModMed) is strongly preferred.

Experience & Education

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field or equivalent experience.
• Minimum of three years of executive management experience in a medical practice setting.
• Demonstrated leadership responsibility for medical practice operations, financial performance, human resources, and growth.