High School: Operations Manager - Greater Boston, MA

Our Mission

Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe doing this ensures that our students are prepared to pursue any path they choose — college, career, and beyond — so they can lead fulfilling lives and build a more just world. Our program is based on:

• A focus on high-quality instruction supported by rigorous professional development to ensure that our students develop the academic skills necessary to pursue the life they choose.
• A high regard for character development to ensure that our students and staff celebrate and develop their character and identity strengths.
• An emphasis on family engagement, because we believe that our students are most likely to be able to maximize their potential when we work in partnership with our students and their families.
• A focus on college readiness for all students so that all students can make choices about their post-secondary education and future.

What We Do

We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services.

Our promise to families is that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop the zest for learning and grit necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in Lynn and Boston.

Who We Are

KIPP Massachusetts began enrolling students in 2004. We currently hold two charters, operating two “districts.” Our first district, KIPP Academy Lynn Charter School, is based in Lynn, MA. Our second district, KIPP Academy Boston Charter School, is based in Mattapan, MA. Each district is housed on one or more “campuses,” which we use to refer to different grade spans, for example, elementary grades, middle school grades, or high school grades.

In Lynn, KIPP Academy Lynn Elementary (serving grades K-4), KIPP Academy Lynn Middle (serving grades 5-8), and KIPP Academy Lynn Collegiate (serving grades 9-12), are all under our Lynn charter. Admission to any grade in the Lynn district is admission to all remaining grades in the Lynn district K-12. 74% of our students in Lynn are Hispanic, 15% are Black, 3% are multiracial, 5% White, and 4% Asian. 

In Boston, KIPP Academy Boston (serving grades K-8) is under our Boston charter. Admission to any grade in the Boston district is admission to all remaining grades in the Boston district K-8. 36% of our students in Boston are Hispanic, 59% are Black, 3% are multiracial, 1% are White, and 1% are American Indian or Alaskan Native.

Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office, with teams such as Teaching and Learning, Talent and Operations, which supports both districts.

KIPP Foundation

KIPP Massachusetts partners with the KIPP Foundation, which is a non-profit national network of college-preparatory public charter schools serving elementary, middle and high school students. The KIPP Network has a 30+ year track record of preparing our students in educationally underserved communities for success in college and life.

The KIPP Public Schools Network is made up of 278 K-12 schools, 28 regional support organizations, and the nonprofit KIPP Foundation. We are a national network with nearly 16,500 educators and 190,000 students and alumni. Together, we continually raise the bar for teaching and learning, then ensure success in one classroom travels across our network to hundreds more. We believe that excellent academic, safe and structured schools, empowered teachers, an emphasis on character development and support through college and career are the foundation for student success, and we strive to provide this for every student.

All KIPP schools, whether they are in Massachusetts or in other states, are part of the free public school system in their respective states and enrollment is open to all students. KIPP public charter schools are given more academic and budgetary flexibility than traditional public schools, and in exchange commit to deliver high-quality academic results for students.

Job Description

Operations Manager at KIPP Academy Lynn Charter School

The Operations Manager at KIPP Academy Lynn Charter School ensures that the school operations effectively serve and support students, families, and school staff. Reporting to the Director of School Operations (DSO), the Operations Manager works closely with the Operations Team to support the budgeting, organization, and logistics of the school community. In doing so, the Operations Manager helps create a professional and authentic environment that allows for a culture of joy, excellence, care, and community where educators can make long-term transformative outcomes for students.

This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities:

KEY RESPONSIBILITIES

Strategic Projects 

• Manage year-long and short term strategic projects around the school

• Engage in, and manage projects from beginning to end with little initial direction

• Manage up when needed and get the information needed to accomplish objectives

• When something is wrong, fix it. When something could be better, refine it

Personnel Management

• May manage the staff and day to day of our Nutrition Team

• May manage the staff and day to day of our Front Desk Team

• Lead weekly one-on-one meetings with all direct reports

• Develop professional development plan for all direct reports

• Manage the performance manage process for all direct reports

School Wide Logistics Management

• Manage all testing and assessments; including MCAS

• Support transportation for all students; working closely with our vendor 

• Support the DSO in managing the school-wide calendar for events

• Support the DSO in managing field trips

• Support school wide systems such as arrival, lunch + recess, dismissal, and late pick up

Budget

• Support DSOs in management of the school-wide budget

• Support when necessary the inputting all receipts for the school credit cards

• Understands system coding process

Nutrition

• Lead or assist with the following:

  • Ensure all certifications and permits are up-to-date annually

  • Track daily consumption of all meals along with the Nutrition team

  • Order all meals for students in accordance with compliance standards and student allergies

  • Complete monthly reimbursement and annual compliance reviews

  • Obtain + maintain ServSafe certification

  • Support with cafeteria coverage as needed

Operations Team Support

• Support the DSO with all matters on campus

• Attend some DSO trainings

• Serve as a second in command for DSO responsibilities when necessary

• Support the DSO in meeting school-wide operations goals

• Support and cover the front desk as needed

• Other duties as assigned by the School Leader or DSO

Leadership

• Seek and implement feedback from stakeholders (parents, peers, manager, etc.) and offer feedback in an honest, respectful and timely way

• Uphold and maintain a positive, nurturing, achievement-oriented school culture

• Maintain professionalism at all times

• Work relentlessly to meet development and functional goals

General Requirements and Responsibilities

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively

• Participate and engage in regional professional development and community events as required

• Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the school

• Self-awareness, flexibility and emotional intelligence to navigate a setting with students who express diverse needs

• The consistent use of interpersonal and self-management skills to effectively support behavioral and emotional needs of students to ensure a safe and inclusive environment, as well as build relationships and manage conflict with students, staff, and caregivers

• Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms

• Physical mobility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead

• Physical strength sufficient to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student to keep from harming themself and/or others in an emergency situation

• Manual dexterity sufficient to perform repetitive hand/wrist/arm motions and to operate a computer and office equipment

KIPP MA staff are supported in their demanding work by experienced and dedicated leadership and staff who have themselves proven successful in their role. Our KIPP MA Executive Leadership Teams maintain consistent systems and procedures designed to permit staff to do their best work. 

In addition to the responsibilities listed above, there will occasionally be other duties as assigned that staff will engage in to help promote a positive and safe learning environment and culture.

Qualifications

• Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students

• Demonstrated ability to drive student growth and achievement and to create a warm, inclusive, rigorous learning environment

• Proficient in Google and Microsoft Suite of Applications

• Excel formula experience is a requirement

• Multi-lingual (strongly preferred)

• 2+ years of full-time teaching experience (strongly preferred)

• Bachelor’s Degree preferred

• Pass Criminal Background Checks

KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our mission of ensuring that all KIPP students graduate with the skills and confidence to lead fulfilling lives. This includes a commitment to attracting and developing individuals who understand the experiences of the students and communities we serve. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Additional Information

What We Offer

The minimum base salary range for this exempt position is $55,000 to $70,000 (per 1.0 FTE/45 hours per week) with a $1,000 signing bonus—and an annual $2,000 retention bonus in subsequent years, as well as other bonuses, when eligible. This role follows our 12 Month calendar. For more about what we offer, how to apply and more about KIPP MA, please visit this link HERE.