Incident Manager - ITIL & ServiceNow for Government

Empower AI is seeking an IT Incident Manager responsible for managing the full lifecycle of IT incidents. The role involves monitoring incident queues, coordinating escalations, and ensuring accurate communication with users and management. The ideal candidate should possess a Secret security clearance and have at least 3 years of relevant experience, along with strong analytical and communication skills. Empower AI values diversity and is committed to providing a fair work environment. #J-18808-Ljbffr