HR Shared Service Partner

The Specialist, HR Shared Service, acts as a trusted People First representative to local colleagues and employees. Support the resolution of complex, detailed, and highly visible HR-related inquiries, transactions, escalations, and projects. Model customer service excellence and proactively develop solutions that enhance employee experiences. Develop a deep understanding of assigned customer group(s) and build collaborative relationships to serve as a trusted point of contact. Intake, strategically prioritize, and apply policy/process expertise to resolve HR policy/process inquiries. Requirements Bachelor’s Degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience (Master's preferred). 3+ years of HR business partner work including strategic Human Resources work experience, such as policy design, organizational design, etc. Proficient in Ford’s HR systems (i.e. Oracle HCM, Visier, etc.). Proficient in Microsoft Excel. Prior experience working as an HR Business Partner or related customer-facing role. Exemplary collaborator with superior relationship building and communication skills. Critical thinker who anticipates challenges and acts proactively. Skilled multi-tasker with the ability to strategically triage work and execute with agility and attention to detail. Committed learner who pursues opportunities to grow knowledge and skills in diverse disciplines and situations. Certifications & Qualifications Bachelor’s Degree in Human Resources Bachelor’s Degree in Organizational Development Master's Degree in Human Resources (preferred) #J-18808-Ljbffr Jobtailor