Inside Sales Representative

Inside Sales Representative

This role is for Inside Sales at Keathley Patterson in Fort Smith, AR. Keathley Patterson is part of the Industrial Solutions Network & CED. We serve manufacturing clients by connecting manufacturers, systems integrators, and contractors with the people, resources, and solutions they need to succeed and grow. Inside Sales is responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals. Inside Sales provides professional services with product knowledge, problem solving, and order enhancement. Communication and curiosity are key drivers in this position, and there are many opportunities to develop your technical and soft skills through training and hands-on experience with clients.

Examples of job duties could include:

• Crossing competitive material on a bill of material
• Identifying gaps in a material list for items that are missing or complementary add-ons
• Value-add for sales by offering alternatives, expedites, and understanding use cases
• Understand customer needs and anticipate challenges
• Study the latest technologies and advising your customers of their uses and applications
• Pricing and negotiating with vendors or customers for different manufacturers
• Quoting an opportunity and project managing timely delivery of the materials, software, or training

Reports to: Inside Sales Manager

Minimum Qualifications:

• Communication Proficiency
• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-oriented
• Flexibility

Preferred Qualifications:

• Bachelor's degree in a technical or business discipline, preferred
• Two years' industry specific experience, preferred
• Sales and business development experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
• Writes orders with accuracy and in accordance to all sales policies and procedures
• Maintain current customer base
• Meet established monthly sales goals
• Communicates and cooperates with outside sales force and/or other departments
• Communicate process improvement ideas
• Timely follow-up on all customer orders, quotes, and materials
• Maintains up-to-date awareness with new and existing products and services

Compensation Range: The compensation range for this position is $18 to $25 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing
• Insurance - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teladoc
• Paid Pregnancy & New Parent Leave

Consolidated Electrical Distributors