Federal/State Support Services Division Administrator
TX-HHSC-DSHS-DFPS
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Federal/State Support Services Division Administrator Job Title: CPS Fed/Ste Suppt DA Mgr IV Agency: Dept of Family & Protectve Svc Department: CPS FSS Dir Del Other Posting Number: 17679 Closing Date: 06/19/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,797.66 - $9,508.25 Pay Frequency: MonthlySalary Group: TEXAS-B-25 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: SAN ANTONIO Job Location Address: 3635 SE MILITARY DR Other Locations: San Marcos; Austin; San Antonio MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 Functional Title CPS Federal/Ste Support DA Manager IV Brief Job Description The Division Administrator for Federal and State Support reports to the CPS Director and directly supervises 4 positions and oversees a total of 15.5 positions. The position coordinates new initiatives because of federal, state, or legislative changes to ensure compliance with federal and state requirements. The position oversees the development of policies and rules for purchased services, foster care eligibility, child support, social security income, adoptions and other federal funding sources. The position oversees high level decision-making, policy development, and protocol development regarding determination of Title IV-E eligibility for IV-E eligible children/ youth for DFPS. The position is responsible for development of Title IV-E and IV-B state plans, including annual updates. The position oversees problem resolution associated with eligibility for Medicaid children in DFPS conservatorship or recipients of Title IV-E funding. The position resolves problems between state agencies and coordinates with regional residential contract staff, state office licensing, and state office legal for issues relating to contract residential facilities. The position interacts routinely with entities such as, health and human services staff, federal Administration for Children and Families staff, Office of Attorney General staff, Social Security Administration staff, regional staff, state office legal, budget, internal audit, information technology, contracts, regional operations, other state and federal agencies and various other organizations. Essential Job Functions (EJFs) Supervises managers, management analyst, compliance analyst, and other administrative level staff, Supervises the planning and development of program activities to ensure compliance with the agency and division missions. Evaluates and interprets state and federal legislation to develop applicable rules, policies, and procedures. Directs the development and revision rules to guide program operations. Plans, coordinates, monitors, and evaluates statewide policies, procedures, and standards of service. Directs the development of federal quality assurance activities to evaluate Title IV-E program performance. Directs the development of management and productivity reports and studies, including identifying needs, development of methodology, and the collection and analysis of data. Assesses the external environment and collaborates with stakeholders to identify areas for change to improve program operations. Develops working relationships with internal and external stakeholders. Evaluates national trends and stays abreast of current research. Networks with state and national governments, associations, advocates, academics, to improve program operations, identifies need for legislative initiatives. Researches, analyzes, and prepares material for the agency’s legislative agenda. Represents the division and participates in conferences, meetings, training, work groups, and committees to further the mission and functions of the agency. Provides technical assistance and consultation to regional and other agency staff, contractors, providers, and facilities. Oversees the development and monitoring of budget, the annual Title IV-B and IV-E state plans, eligibility related initiatives performance and outcome measures, legislative appropriations requests, business plans, and memorandum of understanding. Establishes short, middle, and long-range goals and objectives. Develops or improves schedules, priorities, and standards for achieving goals. Develops and conducts processes to address grievances, appeals, and administrative reviews regarding agency actions/decision. Performs other duties as assigned and required to maintain unit operations including performing the functions of the divisional director in the director’s absence. Promotes, monitors, and ensures that respect is demonstrated for all. Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs) Strong verbal and written communication skills, including the ability to present information at trainings, conferences, and legislative hearings. Skill at establishing and maintaining working relationships, both internally and externally. Knowledge of local, state, and federal laws and regulations relevant to program areas and of principles and practices of public administration and management. Critical and analytical approach to problem solving and the ability to prioritize and manage multiple responsibilities. Ability to plan, direct, and assign responsibilities and supervise the work of others. Ability to write with brevity and clarity. Experience regarding Title IV-E and correlating federal expectations for child welfare systems. Experience working with Foster Care eligibility and Adoption Assisstance determination Experience working with other agencies regarding Medicaid, SSI, and other systems supporting children in conservatorship Registrations, Licensure Requirements or Certifications None required Initial Screening Criteria Graduation from high school or equivalent. Graduation from an accredited four-year college or university Five years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience. Additional Information Position can be housed in region 7 or 8 and is currently a hybrid role. Preferred experience includes participation in federal Title IV-E Review and/or determination of Foster Care, Adoption Assistance eligibility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at View email address on click.appcast.io with additional questions. Applicants selected for hire must pass a background check and if applicable a driver’s record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
$109.63k - $165.71k
...Department of Human Services Opening Date:... ...Under administrative direction, is responsible... ...the youth success division within the Department... ...provides staff support to City... ...Unless otherwise stated, applicants are permitted... ...Knowledge of Federal, State, and local...SuggestedFull timeTemporary workPart timeSummer internshipWork at officeLocal areaMonday to FridayWeekend workAfternoon shift- ...providing exceptional customer service, giving back to the... ...in the United States. A Career that Empowers... ...providing warranty and service support to Homeowners through... ...overall success of the division. Your Toolbox Minimum... ...complies with all applicable federal, state, and local fair...SuggestedLive inWork at officeLocal areaRemote workFlexible hoursAfternoon shift
$3,127.54 per month
...is to promote and support a workforce system... ...incredibly noble public service mission, and the... ...department and division YOU ARE A GREAT... ..., call center, or administrative support work. *... ...MOS) at the Texas State Auditor's Office by... ...compliance with federal law, all persons hired...SuggestedWork experience placementH1bWork at officeImmediate startRelocationWork visaMonday to FridayFlexible hoursAfternoon shift- ...Route Service Representative (4 Day Workweek) Location: San Antonio... ...accounts in the Rental Division. Our partners drive a truck... ...a rewarding opportunity! To support our aggressive growth plans,... ...characteristic or category protected by local, state, or federal law. CintasSuggestedLocal areaWeekend work
$35k - $50k
...46 years of experience with State Farm-starting as an agent in... ...our dedication to outstanding service. We set high standards for... ...training are a priority, with support from me, our office team leaders... ...process. This role combines administrative precision with customer care,...SuggestedFor contractorsWork at office- ...onsite, unless otherwise stated. Are you ready to join... ...Specialist to support a team that is dedicated... ...delivering unparalleled service. As a Client Experience... ...and Community Banking’s division, you will be instrumental... ...Business lending needs. FEDERAL DEPOSIT INSURANCE ACT :...Immediate start
$15 - $20 per hour
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Austin... ...and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer...Hourly payFor contractorsWork at officeFlexible hours$35k - $45k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Michele... ...and anticipating the needs of the community members you support. Responsibilities: Answer customer inquiries and...Work at office$55k - $75k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Mike... ...and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer...- ...Signing bonus ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mark Hileman - State Farm Agent... ...and anticipating the needs of the community members you support. We look forward to connecting with you if you are...Relocation packageFlexible hours
$40k - $58k
...Customer Relations Representative - State Farm Agent Team Member With 20 years of experience... ...of the top 1% of Insurance and Financial Services Agents worldwide, we are dedicated to... ...comprehensive training and licensing support, ensuring everyone has the tools to excel...For contractorsWorldwide$40k - $60k
...Responsive Recruiter As a Customer Service Representative - State Farm Agent Team Member with Natalie Reyes - State Farm Agent, you will generate... ...and anticipating the needs of the community members you support. We look forward to connecting with you if you are the...For contractors$40k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Scott... ...and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer...- ...providing exceptional customer service, giving back to the... ...in the United States. A Career that Empowers... ...providing warranty and service support to Homeowners through... ...overall success of the division. Your Toolbox Minimum... ...complies with all applicable federal, state, and local fair...Live inWork at officeLocal areaRemote workFlexible hoursAfternoon shift
- ...Customer Service Representative Location: San Antonio, TX, US... ...: Emerging Businesses Group Division: Sales It's what's inside... ...from finding, retaining, and supporting the highest quality talent... ...or other status protected by federal, state or local law. Commercial MetalsWork at officeLocal areaImmediate startShift work
$30k - $45k
...State Farm Insurance Agent Position State Farm Insurance Agent located in San Antonio, TX is seeking an... ...customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. As an Agent...For contractorsWork at officeLocal area$45k - $60k
...Insurance And Financial Services Position - State Farm Agent Team Member Joining Patricia Cantu - State Farm Agent as an Insurance and Financial... ...customers. You'll expand your professional skills while supporting the agency's long-term success. We're looking for...For contractors$50k - $60k
...Account Manager - State Farm Agent Team Member At Patricia Cantu - State Farm Agent, we are looking for a motivated... ...situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping...For contractorsFlexible hours$35k - $50k
...Specialist for Michele Harris Meeks - State Farm Agent, you play a key role in supporting new and existing customers. You'... ...the process. This role combines administrative precision with customer care,... ...and provide reliable service during important moments. This is...Work at office$17 - $20 per hour
...AGENCY: With 46 years of experience with State Farm-starting as an agent in 1988 after... ...testament to our dedication to outstanding service. We set high standards for our office... ...Coaching and training are a priority, with support from me, our office team leaders, and...Hourly payFor contractorsWork at office$40k - $60k
Customer Relations Representative - State Farm Agent Team Member Full Time in San Antonio... .... Your attention to detail, customer service skills, and desire to help people make you... ...anticipating the needs of the community members you support. We look forward to connecting with you...Full timeFor contractorsFlexible hours$35k - $45k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Michele... ...and anticipating the needs of the community members you support. Responsibilities: Answer customer inquiries and provide...Work at office- ...development ABOUT OUR AGENCY: Ive been a State Farm agent since 2011 and have worked... ...create an environment where people feel supported, valued, and inspired to make a... ...proactively marketing relevant products and services. Grow your career as you better your...Work at officeFlexible hours
$35k - $45k
...AGENCY: With 20 years of experience with State Farm, our agency is proud to operate from... ...of the top 1% of Insurance and Financial Services Agents worldwide, we are dedicated to... ...providing comprehensive training and licensing support, ensuring everyone has the tools to excel...WorldwideFlexible hours- ...environmental and engineering services consulting firm. This... ...Coast and Southeastern United States. This position is responsible... ...interpretation of state and federal laws and report writing. The... ...direction of field teams. Support Section 106 and Section 110 of...Temporary workLocal area
- ...Apartment Homes is seeking an Assistant Service Manager. GENERAL DESCRIPTION:... ...that the property complies with local, state and federal codes and regulations. In addition to performing... ...reach Occasionally push, pull or support up to 70 pounds unassisted. Must be...For contractorsWork at officeLocal areaWeekend work
$67k - $136.8k
...motivated System Application Administrator to join EY’s Service Delivery Center. You will... ...for base and extended support. You will have the opportunity... ...Services (VDS), PING Federate or Azure Active Directory... ...City Metro Area, Washington State and California (excluding...Summer holidayRelocationMonday to FridayFlexible hoursWeekend work$15 - $20 per hour
...Telemarketer Opportunity At our State Farm Insurance office, we are committed to providing... ...exceptional insurance and financial services to our community. We prioritize building... ...and/or personal/sick days) Training and support provided to enhance your skills and knowledge...Hourly payFull timeFor contractorsWork at officeFlexible hours$32.55 per hour
A leading IT service provider in San Antonio is seeking a ServiceDesk II Specialist to support a Federal Program with the US Department of Veterans Affairs. This on-site position offers $32.55 per hour depending on experience, with the requirement to work any of the three...Hourly payShift work$140k
About the Role As a Health Services Administrator, you will play a vital role in supporting healthcare services within a federally managed detention facility. Working in a secure, clinic... .... Ensure compliance with federal, state, and local healthcare regulations, including...For contractorsFor subcontractorLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Federal/State Support Services Division Administrator. Be the first to apply!
- part time support assistant San Antonio, TX
- program support assistant San Antonio, TX
- direct support assistant San Antonio, TX
- patient service associate San Antonio, TX
- patient service specialist San Antonio, TX
- health services administrator San Antonio, TX
- part time service advisor San Antonio, TX
- service delivery associate San Antonio, TX
- guest services associate San Antonio, TX
- health service specialist San Antonio, TX


