Bagel Bouncer

Job Title: Bagel Bouncer Reports to: Bagel Chef Position type: Hourly, Non-Exempt Location: Full-time at Westhampton Compensation Range: $17-$18 per hour, plus tips. About the Role At PopUpBagels, our shops are built around great food, great energy, and memorable guest experiences. As a Bagel Bouncer, you are the face of the shop, welcoming guests, taking orders, and delivering hot, fresh bagels with speed and enthusiasm. Your role helps ensure every guest interaction reflects the hospitality, energy, and quality that PopUpBagels is known for. Essential Responsibilities Welcome guests into the shop and provide friendly, energetic service that reflects the PopUpBagels brand and culture. Take customer orders accurately using the point-of-sale (POS) system and process payments efficiently. Bag and hand off hot bagels and menu items to guests while ensuring accuracy and presentation. Maintain a clean, organized, and welcoming front-of-house environment, including counters, service areas, and guest-facing spaces. Communicate menu offerings, ingredients, and seasonal specials to guests and answer questions about products. Support efficient shop operations by assisting teammates during both peak and off-peak service periods. Work collaboratively with kitchen and service team members to maintain smooth order flow and guest satisfaction. Maintain compliance with Department of Health standards and PopUpBagels food safety and sanitation procedures to support an "A" inspection grade. Participate in cross-training across multiple stations within the shop to support operational flexibility. Demonstrate professionalism and teamwork while upholding PopUpBagels’ workplace policies. Weekend working hours will be between 6:30am - 2:30pm. Required Experience and Education No prior restaurant or hospitality experience required; training will be provided. High school diploma or equivalent preferred but not required. Previous experience in customer service, hospitality, retail, or food service environments is a plus. Strong interpersonal and communication skills with the ability to engage positively with guests. Ability to work in a fast-paced, team-oriented environment. Strong attention to detail and ability to handle multiple tasks during busy service periods. Positive attitude and willingness to help teammates and support shop operations as needed. Reliability, accountability, and willingness to learn new skills and stations within the shop. Commitment to providing a welcoming and memorable guest experience. Physical Requirements Ability to stand and move continuously for extended periods during scheduled shifts. Ability to frequently lift and carry items up to 25 pounds and occasionally lift up to 50 pounds. Ability to perform repetitive motions such as reaching, bending, lifting, and handling food service items and supplies. Ability to work in a fast-paced food service environment with frequent interaction with guests and team members. Ability to work flexible schedules including early mornings, evenings, weekends, and holidays as required by shop operations. Additional Role Note The duties of this position may change from time to time. PopUpBagels reserves the right to add or delete duties and responsibilities at the discretion of PopUpBagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. Equal Opportunity Employer PopUpBagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr