Credit Manager

Job Overview:
Search Solution Group is seeking a Credit Manager on behalf of our client, a family-owned, independent wholesale building supply company. This role is responsible for leading all aspects of the company's credit and collections function, including evaluating customer creditworthiness, managing accounts receivable, reducing bad debt, and maintaining healthy cash flow. The ideal candidate is a proactive collections professional with strong communication skills, sound business judgment, and the ability to build positive relationships while effectively managing credit risk.

Key Responsibilities:

• Manage the end-to-end credit and collections process from customer onboarding through payment collection.
• Monitor customer accounts and proactively communicate with customers who are past due or exceed approved credit limits.
• Conduct regular collection calls and follow-up activities to minimize outstanding receivables.
• Issue collection letters, lien notices, and coordinate with the Controller and legal resources on delinquent accounts and bad debt recovery.
• Evaluate new credit applications using credit reports, business references, BBB information, and independent research.
• Obtain and verify required documentation for new customer account setup.
• Maintain accurate customer credit files and supporting documentation.
• Generate, analyze, and distribute commission reports for the sales team.
• Prepare and distribute 30-, 60-, and 90-day accounts receivable aging reports for management.
• Partner with sales, operations, finance, and HR to resolve customer account issues and support business objectives.
• Build and maintain productive relationships with customers, third-party agencies, attorneys, and internal stakeholders.
• Provide guidance and support to the Accounts Receivable team on collection activities and credit-related processes.
• Promote safe work practices and support company policies and procedures.

Requirements include: Education:

• Associate's degree preferred.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Equivalent combination of education and relevant work experience will be considered.

Experience:

• Minimum of 5 years of collections, accounts receivable, or credit management experience preferred.
• Experience managing commercial credit and collections processes.
• Experience issuing liens and coordinating legal collection activities is preferred.
• Background in the building materials, wholesale distribution, or construction industry is a plus.

Skills:

• Strong debt collection and negotiation skills.
• Excellent conflict resolution and problem-solving abilities.
• Outstanding verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently and prioritize multiple responsibilities.
• Proficiency with Microsoft Office Suite, including Excel.
• Strong computer literacy and experience with accounting or ERP systems.

Certifications:

• Credit and collections certifications (such as NACM certifications) are a plus but not required.

Knowledge:

• Commercial credit evaluation and risk assessment.
• Accounts receivable management and aging analysis.
• Collection best practices and legal collection procedures.
• Credit reporting and financial documentation.
• Lien processes and bad debt recovery strategies.
• Customer account management and financial reporting.

Key Competencies:

• Credit and collections management
• Financial analysis
• Negotiation and conflict resolution
• Communication and interpersonal skills
• Attention to detail
• Analytical thinking
• Decision-making and sound judgment
• Time management
• Relationship building
• Integrity and professionalism
• Initiative and accountability
• Problem-solving

How to Apply:
To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to View email address on click.appcast.io . Please ensure to include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.

Company Overview:
Industry: Building Materials


Location: Willoughby, OH

Equal Opportunity Employer Statement:
Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:
Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.