Clinical Workflow and Training Specialist

VetsEZ is seeking a Clinical Workflow and Training Specialist for a Mississippi-based opportunity with frequent onsite travel statewide supporting the implementation and operation of a statewide Health Information Exchange (HIE) and the development of a Health Data Utility (HDU). This role will design practical clinical workflows and deliver the training needed for healthcare participants to adopt HIE services. This opportunity is contingent upon contract award.

The candidate must be based in Mississippi and available for frequent onsite travel to healthcare organizations throughout the state. An employee or consulting engagement may be considered.

Responsibilities

• Assess clinical workflows and identify opportunities to integrate HIE information into everyday care.
• Document current and future EHR workflows, clinical use cases, and patient safety considerations.
• Develop role-based training plans linked to the workflows and services being implemented.
• Deliver onsite and virtual participant training, portal education, and adoption support.
• Create job aids, on-demand learning resources, and quick-reference materials for clinical users.
• Support testing and go-live, evaluate training and adoption outcomes, and improve workflows and learning content.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

• Bachelor's degree in health informatics, nursing, education, a clinical discipline, or a related field.
• 5+ years of relevant experience, with demonstrated experience across the responsibilities outlined above.
• Experience in clinical workflow analysis, clinical informatics, or healthcare systems implementation.
• Experience developing and delivering healthcare technology or clinical systems training.
• Knowledge of EHR workflows, healthcare delivery processes, and clinical adoption practices.
• Ability to translate clinical needs into functional requirements and practical instructional materials.
• Strong facilitation, presentation, documentation, and multidisciplinary collaboration skills.

Additional Qualifications

• Clinical practice background, informatics certification, or healthcare education credential.
• HIE portal, quality measure, or rural healthcare experience.
• Experience with instructional design tools and learning management systems.

Security Clearance Requirements

• U.S. Citizenship is required.
• All selected candidates must successfully complete a background check.
• Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

• Medical/Dental/Vision
• 401k with Employer Match
• PTO + Federal Holidays
• Corporate Laptop
• Training opportunities

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.