Permit Technician / Office Manager

Job Description

Job Description

Position Overview:
Performs routine to moderately complex administrative and clerical work in support of departmental
operations. Greets and assists individuals who call, email, or come in-person to the Building & Planning
Department. Accepts and processes permits and other applications. Serves as the Serves as Board Secretary for the
Architectural Review Board, Board of Zoning Appeals, Community Appearance Board, the Planning Commission,
the Technical Review Committee, and the Construction Board of Appeals, providing administrative support
during board meetings. Reports to the Director of Building & Planning.

ESSENTIAL JOB FUNCTIONS AND EXPECTATIONS:
Routinely greets and assists department visitors, answers the phone lines, and responds to permitting
emails.
▪ Intakes and performs preliminary review of permit applications, board applications, inspection forms,
and other documents.
▪ Processes permits upon arrival, verifies contractors' licenses, and maintains appropriate records,
including scanning of documents. Issues permits, updates permit statuses, and schedules inspections.
▪ Performs a variety of departmental office manager tasks, including processing departmental
timesheets, creating departmental reports, ordering office supplies, maintaining and updating
inventory, processing of FOIA requests, etc.
▪ Prepares weekly and monthly departmental permit reports for the Director, and the Mayor and Council.
▪ Effectively communicates with various internal and external groups and individuals.
▪ Serves as Board Secretary and attends Board (Architectural Review Board, Board of Zoning
Appeals, Planning Commission, Community Appearance Board, Technical Review Committee, and
the Construction Board of Appeals) meetings during and outside of normal working hours.
▪ Accepts, processes, tracks, prepares minutes and/or creates all agendas and packets for the
Boards.
▪ Coordinates and schedules training and/or continuing education classes for Board Members and staff.
Tracks completion of continuing education credits, board term limits, etc.
▪ Assists staff with creation of Board Orders, certified letters, mailing of documents, etc.
▪ Performs other related duties as directed.

QUALIFICATIONS AND REQUIREMENTS:
▪ High School Diploma or GED with a minimum of two (2) years of experience in an Office Manager
capacity, or an equivalent combination of education, training, and experience.
▪ Notary Public Certification or the ability to obtain the certification and hold post-hire.
▪ Proficiency in Microsoft Office (Word, Excel, PowerPoint) with the ability to learn other software such
as Forerunner, BS&A, ArcGIS, Community Core, etc.
▪ Valid South Carolina Driver's License.
▪ Excellent verbal, written, interpersonal communication skills as well as basic mathematical skills.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
Must be able to lift, reach, bend, exert force, or move objects weighing up to 20 pounds. May require sitting,
standing, or walking for an extended period of time. Operate office equipment such as: computers, copiers,
scanners, phones, fax machines, calculators, postage machines, folder/sealer/label machines, etc.