Lead Engineer I, Technical Product Management

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KPMG is currently seeking a Lead Engineer, Technical Product Management to join our Digital Nexus technology organization.

Responsibilities:

• Serve as a senior point of contact for Avature production and nonproduction issues, including job posting visibility, workflow failures, integration issues/failure, candidate issues, onboarding defects, and system configuration errors
• Provide ongoing status updates to internal stakeholders on highpriority incidents, defects, and vendormanaged cases, including executivelevel communications when required
• Act as the primary operational liaison with Avature and/or internal stakeholders, to drive issue resolution from investigation through resolution
• Identify recurring support patterns and recommend process or configuration improvements to reduce incident volume and improve recruiter and candidate experience
• Configure Avature ATS, CRM, and portal functionality, including workflows, forms, job and candidate record fields, and datasets
• Manage change requests and enhancements, ensuring alignment with approved business requirements and technical constraints; Manage a team of offshore support resources, responsible for training and development, and tier 2 escalations
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum five years of recent demonstrated handson experience administering or configuring Avature ATS (configuration, workflows, integrations, reporting)
• Bachelor's degree from an accredited college or university is preferred; High School diploma or GED required
• Strong understanding of endtoend recruiting and onboarding processes within large, complex organizations
• Proven experience managing vendor relationships and coordinating issue resolution across external and internal technical teams
• Experience gathering and documenting business requirements and producing system documentation; ability to analyze system defects, integration logs, and business requirements to drive effective resolution
• Excellent written and verbal communication skills, including executiveready status reporting
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.