Inside Sales Representative - Costa Mesa, CA

Job Description

Job Description

Kickstart your sales career with a global leader in packaging innovation.

Are you energetic, motivated, and ready to launch your career in sales and customer engagement? Harpak‑ULMA Packaging is seeking a driven Business Development/Office Assistant to join our high‑performing, customer‑centric team in person at our Costa Mesa office .

This is the perfect opportunity for someone with a “hunter mentality,” a passion for connecting with people, and a commitment to delivering exceptional service. If you’re excited by results, thrive in a metrics‑driven environment, and want to grow within a world‑class organization, we want to meet you.

At Harpak‑ULMA, our team lives by six core values— Service, Integrity, Excellence, Commitment, Teamwork, and Innovation. If these resonate with you, you’ll fit right in.

You will play a dual role supporting both sales development and daily office operations. Key responsibilities include:

• Prospect into strategic accounts using phone calls, email, and social outreach; log all activity in HubSpot.
• Add and manage qualified leads in the CRM, ensuring complete and accurate data.
• Nurture leads into sales‑qualified opportunities using established qualification criteria.
• Support Sales in targeting key accounts by mapping personnel, participating in strategy sessions, and providing research.
• Identify qualified opportunities and seamlessly transition them to Sales or Customer Service teams.
• Schedule qualified meetings for Regional Sales Managers and prepare documentation that sets them up for success.
• Track weekly lead progress—including new leads, qualified opportunities, pipeline additions, and wins.
• Develop creative strategies to reach decision‑makers and influence sales outcomes.
• Become a knowledgeable evangelist of Harpak‑ULMA’s packaging solutions and share materials with prospects.

• Partner with the Technical Service Team on equipment upgrades and Program Conversions.
• Follow up on quotes, track responses, and schedule ongoing customer touchpoints.

• Open/close the West Coast office and prepare for guests or on‑site events.
• Schedule meetings, book travel, manage mail/shipments, and maintain filing systems.
• Coordinate daily office operations to ensure efficiency and policy compliance.
• Manage phone calls, emails, letters, and package handling.
• Maintain office supply inventory and reorder as needed.

• Associate degree in Business, Communication, or a related field.
• Strong PC skills (Microsoft Teams, Excel, Word, etc.).
• Experience with HubSpot or another CRM preferred.
• 1–2 years of quota‑carrying sales or business development experience is a plus.
• Comfortable with outreach—cold calling, emailing, and social prospecting.
• Excellent verbal and written communication skills.
• Positive attitude, self‑motivation, and a drive to exceed expectations.
• A professional, personable style that builds trust quickly.

• Join a supportive, collaborative team committed to helping you grow.
• Gain hands‑on experience in sales, customer engagement, and office operations.
• Make a real impact on revenue generation and customer success.
• Become part of a global company known for innovation in packaging solutions.
• Enjoy a dynamic in‑person work environment at our Costa Mesa office.

If you’re ready to bring your energy, ambition, and relationship‑building skills to a role where you can truly grow, we’d love to hear from you.

Apply today and start your career with Harpak‑ULMA Packaging!