Restoration Project Manager

Job Title

Converts leads into sales, develops scope of work and manages project including directly staff on job site.

Essential Functions:

Due to the nature of restoration work, must be available to respond to emergency situations in a timely manner. This includes being available anytime to help the Restoration Department's response to an emergency.

Ensures any certification required is obtained and current.

Follows established control systems, completing all paperwork, computer entries, etc. in a timely manner and up to department standards.

Markets to appropriate sources of business as directed by Restoration Manager (RM)/ General Manager (GM).

Determines feasibility of work, based on insurance coverage and nature of damage

Manages assigned projects and performs necessary physical production activities.

Inspects job site to establish the initial scope of work, confirms with insured and adjuster and arranges access to job.

Determines the need for subcontractors, schedules directly with customer and confirms with

Recruits and qualifies subcontractors.

Provides complete written scope of work along with any supporting pictures or diagrams to RM / GM.

Provides written changes in work scope to RM / GM

Takes job measurements and notes for invoicing

Secures signed work authorization prior to commencing work

Fields customer questions and concerns

Develops Work In Progress (WIP) report for Active Projects

Invoices all variety of projects including but not limited to fire, water, mold and asbestos

Meet company standards for attendance and punctuality.

Attend training meetings as required.

Other Duties:

All other duties as assigned.

Requirements:

Bachelor's degree (B.A.) from four-year college or university, or equivalent experience and training

Ability to calculate figures and amounts (i.e. discounts, interest, commissions, proportions, percentages, etc.)

Ability to apply concepts of basic algebra and geometry.

Ability to recognize and rectify problems

Technical skills in insurance repair and restoration required

Minimum of 3 - 5 years' work experience in restoration services.

Expert knowledge of restoration practices and equipment

Outside sales experience helpful

Ability to organize and manage multiple priorities

Proven customer service skills

Excellent oral and written communication skills

Proven negotiation skills

Driving record acceptable to insurance carrier

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Note: This position description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties upon the request of the supervisor

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift

Experience:

• Water damage restoration: 1 year (Required)
• Fire restoration: 1 year (Required)

Work Location: In person

COIT Cleaning and Restoration Services