INFORMATION TECHNOLOGY SPECIALIST

Job TitleResponsible for technical aspects of computer services and systems related to 2 Commercial networks; Quality of Life Network (QoLNet) and Enterprise Internet Service Provider (EISP). Acquires, organizes, accesses, and disseminates information to activity managers and employees across a wide spectrum of subjects and fields. Maintains system servers, computers, operating systems (OS) and applications to include software upgrades, data separation, equipment maintenance, equipment modifications, replacements, etc. Maintains server and computer OS and Anti-virus (AV) updates. Assists the Information Technology (IT) Manager in preparing a strategic plan for continuing technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various activities. Evaluates user requirements for data and for automated systems; conducts surveys and studies, analyzing ways to improve mission and education support. Provides individual customer computer literacy training for managers and employees as needed. Works with IT Manager to provide Operating Instructions (QI) information and updates. Performs other related duties as assigned.