Customer Service Representative I (US - Contract)

divh2Sanctions Compliance Support/h2pStrong critical thinking skills, creative problem solving, detail oriented, adaptability. Candidate must be onsite at Springfield 2 locations, 2 days a week in office minimum. Wednesday onsite is required, 2nd day can be chosen by contractor. Is there anything that will automatically disqualify an individual? No, banking experience or operations experience preferred but not required./ppCollaboration, should be comfortable communicating with other teams/departments and external clients and customers./ppAnalysis, self-motivator with an eye for detail and ability to interpret complex information./ppForward thinking approach as sanctions is an ever evolving department./ppCapable of articulating ideas and thought processes through documentation./ppProficiency in standard office applications like Word, PowerPoint, and Outlook./ppAbility to extract meaningful insights, identify patterns, and make informed decisions based on a limited amount of information./ppWillingness to learn how to conduct regulatory research using available tools and resources./ppThis is a small but continuously growing team passionate about maintaining Clients compliance to US and international sanctions regulations. We are a team with various strengths that work closely with other teams and departments as well as with customers and external partners. We want individuals who are excited to work in a constantly evolving field that has a direct impact on the business. We operate in a risk based environment and the individuals filling this role will be vital in helping us handle that risk. We are Clients first line of defense against these types of risk. As sanctions support you will examine potential matches against various regulatory sanctions lists preventing reputational damage or fines. You will also help resolve potential issues between regulatory requirements and customer impacts./p/div