Mobile Service Technician

Mobile Service Technician — Training Available

Up to $50 per flag hour Locations: Pampa, Texas, and Houston, Texas

Bring your mechanical skills and customer-service experience to Parkway.

Enjoy working independently, solving problems, and helping customers at their homes or workplaces? Parkway is seeking Mobile Service Technicians to perform assigned vehicle services using a company mobile service van.

We welcome experienced automotive technicians and mechanically inclined field-service professionals ready to transition into automotive service. Factory training is a plus, but A-level automotive experience is not required. Training will be provided for the services you will perform.

Why Parkway

• Up to $50 per flag hour, based on experience and qualifications.
• Company mobile service van provided for assigned work.
• Training for assigned automotive services and mobile procedures.
• An opportunity to apply your field-service skills in an automotive career.
• A role combining hands-on work, independent responsibility, and direct customer interaction.

Benefits

• Medical, Dental and Vision
• Life and Short-Term Disability
• Continuous Improvement Training
• 401K with Match
• Paid Vacation
• Paid Holidays
• Employee Discounts on Parts, Services and Vehicles
• Opportunities for Growth

What You’ll Do

Mobile Service and Repair

• Travel to scheduled appointments at customer homes, workplaces, and fleet locations.
• Perform authorized maintenance, inspections, and eligible repairs within your training and the van’s capabilities.
• Complete eligible recall or service campaign work after required training and authorization.
• Follow manufacturer procedures and verify completed work.
• Recognize conditions that require additional diagnosis, specialized equipment, or an in-shop appointment and communicate them promptly.

Customer Care

• Arrive prepared, introduce yourself professionally, and explain the scheduled service.
• Respect the customer’s property and maintain a clean work area.
• Communicate findings clearly and coordinate approval before performing additional work.
• Explain completed services and next steps.
• Notify the scheduling team of delays or changes that affect appointments.

Van, Tools, and Route Readiness

• Review appointments, service requirements, parts, and supplies before departure.
• Check that the van and equipment are ready for safe operation.
• Keep tools, parts, supplies, and customer documents organized and secure.
• Coordinate replenishment and report equipment or vehicle issues.
• Follow assigned routes and communicate when scheduling changes are needed.

Tools and additional training will be provided.

Documentation and Quality

• Accurately record work performed, inspection findings, parts used, labor time, and mileage.
• Complete required digital repair orders, photos, and supporting documentation.
• Follow safety procedures for roadside and customer-site work, fluid handling, and waste disposal.
• Evaluate each work location and stop or relocate work when conditions are unsafe.
• Take responsibility for workmanship and communicate concerns promptly.

Who Should Apply

• Automotive technicians interested in mobile service.
• HVAC, plumbing, appliance repair, equipment-service, or other field-service professionals with transferable mechanical skills.
• Candidates comfortable working independently and interacting directly with customers.

Qualifications

• Hands-on mechanical or technical experience and the ability to follow service instructions.
• Strong customer-service, communication, and organizational skills.
• Ability to troubleshoot methodically and recognize when assistance is needed.
• Comfort using mobile devices, digital work orders, and service information.
• Dependability and sound judgment while working away from the dealership.
• A valid driver’s license and driving record that meets company requirements.
• Willingness to complete required automotive and manufacturer training.
• Factory training and automotive certifications preferred, but not required.
• Flexibility to work weekends or evenings as required.

Compensation

Up to $50 per flag hour, based on experience, demonstrated skills, and qualifications. Flag-hour compensation is based on credited labor hours for completed work, rather than each hour spent on duty. The applicable rate and pay-plan details will be discussed during the interview process.

Apply

Tell us about your automotive or field-service experience, mechanical skills, and customer-facing work. Please identify whether you are applying for Pampa or Houston.

Requirements

• Valid Driver’s License

Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.