JIRA Developer / Administrator

JIRA Developer / Administrator - SECRET Clearance
Location: Hybrid - Hanscom, MA or Montgomery, AL | Duration: 5 Years | $64.30/hr W2

About the Role
Join the CloudOne program as a JIRA Developer / Administrator and become a key player in supporting self-hosted Atlassian environments for high-impact federal and commercial solutions. Leverage your expertise in JIRA and Confluence to optimize workflows, drive automation, and ensure robust security and governance in a highly collaborative, Agile-driven setting. This long-term opportunity offers exposure to advanced cloud technologies, hands-on systems administration, and direct engagement with mission-critical federal projects.

Responsibilities

- Analyze and document existing JIRA and Confluence configurations to identify improvement opportunities
- Administer JIRA, Confluence, and plugins such as ScriptRunner and JIRA Automation
- Manage user accounts, groups, permissions, and conduct security audits across multi-team environments
- Perform system administration tasks, including backups, re-indexes, patching, upgrades, and plugin management
- Evaluate and test new versions of Atlassian applications and plugins for compatibility
- Build custom dashboards, filters, automation rules, and reporting solutions for stakeholders
- Lead or support Atlassian environment migrations, consolidations, and integrations
- Maintain JIRA and Confluence security through audits and governance controls
- Create and update documentation (workflow diagrams, system configs, CONOPS, user guides)
- Provide training and consultation to internal teams and external partners
- Align JIRA processes with Agile methodologies and cross-functional collaboration
- Leverage JIRA data for analytics, performance tracking, and incident management reporting

Required Skills and Experience

- Bachelor's degree and 4+ years of relevant experience (Atlassian/JIRA/Confluence)
- Active SECRET security clearance and IAT Level II Certification
- 3+ years administering JIRA and Confluence in enterprise environments (workflow design, automation, permissions, plugin administration)
- Experience with custom dashboards, filters, and JQL queries
- Skilled in system backups, audits, re-indexes, and SOP documentation
- Proficient in Atlassian installations, upgrades, migrations, and consolidations
- Experience integrating Atlassian tools with AWS environments
- Strong analytical, communication, and stakeholder engagement skills
- Familiarity with Agile or SAFe delivery environments

Preferred Skills

- Advanced JQL expertise
- Experience with federal programs and advising government stakeholders on Atlassian best practices
- Monitoring Atlassian infrastructure hosted on AWS
- Documentation and training content development for enterprise users
- Active Directory administration experience

Benefits

- Long-term (5-year) engagement with stability and growth opportunities
- Hybrid work flexibility in Hanscom, MA or Montgomery, AL
- Exposure to advanced cloud platforms and high-security federal programs
- Competitive hourly rate and opportunities for upskilling
- Collaborative, Agile-focused work culture with direct impact on mission-critical projects

How to Apply
Ready to advance your career as a JIRA Developer / Administrator with a leading federal program? Submit your updated resume and proof of Secret Clearance and relevant certifications for immediate consideration.

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