Network Administrator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Title: Network Administrator

Reports to: Chief Information Officer

Primary Function:

The network administrator will be responsible for the support of daily system maintenance, support of servers, network equipment, hardware, software, and end user environments. The Network Administrator provides exceptional and timely customer service to users. Their work is performed under the general direction of the CIO.

Duties and Responsibilities:

• Assist with hardware and software problems across the server or network infrastructure.
• Manage complex project plans.
• Point of escalation for all helpdesk tickets.
• Assists in monitoring the network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Assists the CIO in managing a multi-facility network environment, including the maintenance, backup, installation, and troubleshooting of a Local Area Network and Wide Area Network.
• Assists maintaining network servers by troubleshooting hardware and software issues.
• Install and maintain all the systems with the latest security and patch releases.
• Evaluate, implement, and maintain all personal computers hardware and software applications.
• Assists in managing backup application software, backup of network files and antivirus updates.
• Assists in troubleshooting the voice and data environment.
• Provide oncall after hours support for all systems which may need attention as required.
• Recommend changes to improve system and network configuration.
• Deliver high level of quality service (both internally and externally), including timely and professional response to member service areas.
• Complete other IT duties as assigned.
• Demonstrate teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.

Job Education and Experience:

High school diploma or equivalent. BS/BA college degree in an information technology discipline. If no degree, 3 years relevant work experience., a minimum of 6 months related experience. Relevant certifications are a plus.

Knowledge and Job Performance Requirements:
Candidate must possess an understanding of Network and Voice equipment. Knowledge of PC software and hardware troubleshooting. Understanding of Microsoft products: Server, Exchange, Active Directory VMWare ESX System Administration. Ability for critical thinking and problem solving. Server application management and troubleshooting. Demonstrated accuracy and ability to meet goals and timelines. Excellent communication skills (written and verbal), strong work ethic and self- motivation.

Salary Range:

$50,000 to $60,000 depending upon experience.

Benefits:

Generous PTO
11 Paid Holidays
401k Match up to 3%
Short- and Long-Term disability insurance
Life Insurance
Medical/Vision/Dental Insurance

Must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and the USA Patriot Act.

We believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates.