Payroll Support Specialist

Overview Billing and Payroll Assistant Home Helpers Home Care Are you detail-oriented, organized, and passionate about making a difference behind the scenes? Home Helpers Home Care is seeking a Billing and Payroll Specialist to join our dedicated team. This is a fantastic opportunity to play a key role in supporting our caregivers and clients while working in a collaborative, mission-driven environment. What We Offer Reliable hours Health and dental insurance Retirement savings options Paid training and career advancement opportunities Supportive, team-oriented office culture Recognition for your contributions and hard work About the Role As our Billing and Payroll Specialist, you’ll help ensure the smooth operation of our financial and administrative systems. Your work will directly support our caregivers and help maintain high-quality care for our clients. This role is ideal for someone who enjoys working independently, thrives on accuracy, and wants to make a meaningful impact. Sunday - Tuesday holds the heaviest part of the workload to ensure timely submission. Key Responsibilities Process and review client billing for accuracy, including verification of authorizations, rates, service dates, and payer requirements (e.g., Medicaid, VA, private pay, and other funding sources). Assist with payroll processing by reviewing caregiver time records, resolving discrepancies, and ensuring hours are accurately entered and approved in accordance with company policy and applicable wage laws. Monitor and reconcile billing and payroll data across internal systems to ensure consistency and accuracy. Identify, document, and report billing or payroll errors, overpayments, underpayments, or discrepancies to management for resolution. Assist with invoice preparation, payment posting, and account reconciliation as assigned. Maintain accurate and complete financial documentation in compliance with company policies and audit requirements. Communicate professionally with internal staff regarding billing or payroll questions, corrections, and follow-up items. Adhere to all confidentiality requirements related to client, employee, and financial information. Complete required training and stay current on billing, payroll, and compliance procedures. Perform other related duties as reasonably assigned to support billing, payroll, and financial operations. What You Bring Excellent attention to detail and commitment to accuracy Strong time management and organizational skills Prior experience with payroll and/or billing systems (preferred) Ability to work independently and stay focused in a fast-paced setting Professional communication skills and a positive, proactive attitude Proficiency in Microsoft Office and accounting or scheduling software Experience in home care or healthcare is a plus, but not required Qualifications Must be 18 years or older High school diploma or equivalent (Associate’s degree or higher preferred) Must pass a 40-year background check and drug screening (APS and CPS checks included) Reliable transportation and ability to work scheduled overnight hours Comfortable working independently in an office environment If you’re a dependable, detail-driven professional ready to make a behind-the-scenes impact, we’d love to hear from you. Apply today and grow your career with Home Helpers Home Care—where your work matters and your dedication is valued. Home Helpers® Home Care is an in-home care service that provides top quality in-home care. Our Cared-4℠ program is a holistic approach to meet the four primary areas of need, helping your loved one stay safe and independent at home. Our team of Caregivers will work with you to fully understand your loved one’s needs and make the best decisions for their quality of life and peace of mind. We are one of the nation’s leading providers of senior care and deliver comprehensive services for clients dealing with a wide variety of conditions and struggles. #J-18808-Ljbffr